Supercharge Your Operations With Smart Integrations

Integrate with your favourite platforms in just a few clicks, automate workflows, and streamline processes to get insights exactly where you need them
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We seamlessly connect with 297 platforms

Streamline your workflow, automatically distribute insight and transform your feedback into action. Explore how you can connect SmartSurvey with popular tools like CRM’s, Marketing Automation, Help desks and more to give your operations an efficiency boost.

Integrate surveys with your CRM for better customer experiences

  • Easily connect survey results with your existing data in Salesforce, HubSpot, Pipedrive or other leading CRMs and get a complete view of your customer data
  • Pass survey responses and quickly act on important feedback
  • Automatically send surveys at key points in the customer journey to monitor satisfaction
  • Set up win-loss surveys, post-case feedback requests, and instant alerts to help your team respond swiftly
Learn about CRM integrations
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Graphic showing NPS survey results linked to CRM systems.
Graphic showing SmartSurvey respondent data linked to Hubspot.

Maximise your ROI with integrated marketing automation

  • Deepen your understanding of prospects by linking survey data with 30+ Marketing automation platforms including HubSpot, Active Campaign and Marketo
  • Create more personalised campaigns by using your survey insights to score and segment leads
  • Trigger automated retention campaigns reinforcing positive experiences increasing customer loyalty and reducing churn
  • Collect feedback from webinars or live events through surveys use these insights to follow up with highly engaged prospects or nurture further
Learn about marketing automation integrations
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Level up your collaboration, communication and project management

  • Centralise feedback into Microsoft Teams by sending survey data directly into teams channels
  • Automate task creation on tools like Notion, Monday and Clickup by directly converting survey results into actionable tasks
  • Embed surveys in virtual events to gather attendee feedback in real-time, using data to improve future events and engagement strategies
Learn about Collaboration integrations
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Graphic showing Respondent data automatically shared to Microsoft Teams.
Graphic showing event-triggered surveys and response feedback to HR systems.

Streamline your processes with automated survey feedback

  • Eliminate repetitive manual tasks, save valuable time, and speed up essential business decisions by integrating survey feedback into ticketing and helpdesk systems like Zendesk or Helpscout
  • Automate feedback collection from HRIS systems like Bamboo and Workday automatically triggering based on system events
  • Enhance your workflows with connectors like Google Sheets, Jira, Asana and more!

Want to learn more about our integrations?
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Learn about workflow automations

Push Data

Update existing records or insert new data

Example: Automatically send NPS results into a support ticket system to enhance customer service tracking.

Pull Data

Find records by ID and import data into your survey

Example: Insert product details & ticket numbers into surveys for better follow-up on support issues.

Trigger Events

Send surveys based on events in other systems

Example: Automatically send a customer satisfaction survey immediately after a purchase is completed.

Additional features

Unlimited integrations

Need to integrate with multiple platforms? No problem, there is no restriction on the number of integrations you can connect to
your account.

Custom integrations

Can't find the integration you need in the directory? Get in touch and we can build a custom integration to connect SmartSurvey with your system.

Custom Flows

Need something more complex than our 'out the box' functions? Speak to us and we can develop a custom flow to help achieve your automation goal.

Want to learn more about our integrations?
Get in touch

Talk to us
Explore integrations