Citizen Engagement Platform
Get a personalised demo of SmartSurvey. Customised to your goals, led by our experts.
Your citizen engagement platform
Create your consultations
All the tools you need to create engaging consultations
Each consultation can be created with a summary, background, and uploaded Supporting documentation like plans, reports, or maps.
A powerful survey builder
To create the surveys which your consultations will use to gather feedback, you’ll be using SmartSurvey’s powerful, flexible, and Intuitive survey tool.
Full branding control
We’ll work with you to ensure your branding is reflected in your portal, consultations, and surveys, for a consistent experience.
Share your consultations
One consultation can serve multiple communities
Each You can distribute each consultation via an email tool, weblinks, social, In-person and offline. Responses gathered on paper can be entered by researchers. Multiple Languages are also supported in the same consultation.
Responsive and accessible for the best public engagement
Every part of SmartCE is responsive so it can be accessed on any device: desktop, mobile, or tablet. A high level of accessibility helps people with disabilities respond to your consultations, allowing you to reach all sections of the community.
Analyse your results
Real-time dashboards
See everything in one place, the way you like. You have complete control and the ability to customise charts, layouts, and more.
Filter reports and responses
Create filtered consultation reports based on a wide range of variables, including participant data, question responses and more. Save reports as templates for future use.
Export data
Export your data into industry-standard formats for external processing or analysis. Export or print reports directly from
the platform.
Sentiment and text analysis
Easily identify, interpret, and categorise key issues from free text responses with the Text Analysis feature.
You said, we did!
Publish your findings and outcomes to the community
Each consultation is set up with a content field for publishing the results of the consultation, and an expected date of results can be set.
Results in the same place as the consultation
The integrated results means your communities can easily find consultation results using the same link they used to give feedback.
Participant registration
Participants can register their interest in being notified of consultation results and taking part in future consultations.
Non-linear surveys
A non-linear survey designed with an accordion layout enhances user experience by allowing respondents to preview and select which sections to complete.
This flexible format reduces overwhelm and encourages more thoughtful responses by letting participants focus on areas of interest, making the survey both engaging and efficient.
Get total peace of mind
You’re in great company
Want to learn more? Book your SmartCE demo today!
Chat with one of our friendly UK team about your project. We'll be happy to show you around the platform, explore its advanced functionality and demonstrate how it can support your citizen engagement goals.
