Customer Experience Surveys
Effective CX surveys measure customer perceptions of how well your company delivers. Ask them what products or services they like, which they dislike, and what they’d love more of.
Customer feedback
Inform your customer experience program and get the feedback you need to make smart decisions.
SEND BY SMS
Send your survey by SMS and instantly reach your target audience
Send your survey by SMS and instantly reach your target audience. Achieve increased response rates and improved customer engagement with SmartSurvey.
Connect with your customers effectively
Distribute mobile responsive customer experience surveys via web links, emails, social media or QR codes and collect results in real-time. Gather customer feedback anytime, anywhere.
Discover why companies of all sizes use SmartSurvey
Read our case studies to find out how we help our clients find solutions, make smart decisions and
improve performance to grow their business.
IKEA
How IKEA increased response rates and long-term customer satisfaction by delivering survey invitations via SMS.
Alton Towers
Delighting visitors by using customer surveys to find out what will make them smile (or scream).
Mercedes-Benz Ireland
Mercedes-Benz increased response rates and simplified administration with SmartSurvey custom development.
Trusted by 400,000+ happy customers
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