Real-time dashboards

Effortlessly analyse all of your survey data in one place

Build fast, completely custom dashboards that fuel confident decisions. Filter, segment, and visualise insights.

4.6/5

Get a personalised demo of SmartSurvey. Customised to your goals, led by our experts.

Graphic showing an NPS survey dashboard with NPS score filtered results and trends.

Trusted by 600,000+ happy users

Dashboards help you see what matters, faster

See the whole picture in real time. Compare different data, provide context, and get clarity in one view.



Catch issues in real-time

See problems the moment feedback lands meaning no delays, no outdated reports. Act on what’s happening now.



Uncover hidden themes

Let AI surface the trends and emotions behind thousands of comments so you can take action faster.



Align your organisation

Share live dashboards across all of your teams, so everyone makes data-driven decisions.

Create role-specific dashboards for every team

With SmartSurvey, build role-specific dashboards that give your frontline speed, keep managers focused, and empower leaders to make confident decisions.

Frontline
Manager
Executive

Screenshot of frontline CSAT overview dashboard.

Screenshot of management CSAT dashboard.

Screenshot of branded executive CSAT dashboard.

What makes our dashboards different

Built to reduce reporting friction, surface deep insights, and speed up decisions.

All survey data in one view

Get the complete picture by comparing results from any survey and styling your dashboards however you like.

Filter by everything

Slice and dice your data instantly by any dimension. One dashboard can have multiple views but without the clutter.

Brand dashboards and charts

Make insights feel native to your organisation with complete white-label branding that builds instant credibility.

Uncover trends over time

Watch patterns emerge with trend charts that reveal what's really happening in your data over time.

Annotate your dashboards

Tell the complete story by adding context, KPIs, and external insights directly within your dashboard.

Easily share and export insights

Share professional insights effortlessly with customisable layouts and branded exports that impress stakeholders.

Product tour – see how easy it is to create dashboards in in less than a minute

How Dashboards solves your team's challenges

Empower every team with the insights they need. Explore our use cases.

Customer Experience
Employee Pulse
Compare Locations
Monitor Sentiment
Product Feedback

Instant customer experience intelligence

Instantly surface critical customer insights and urgent issues for service leads.

Track NPS, CSAT, and verbatim feedback in real time
Compare results by region, touchpoint, or channel
Highlight urgent issues with sentiment and assign follow-ups

A dashboard graphic showing CSAT score, trends and sentiment analysis.

Instantly track staff morale

Keep a continuous pulse on employee engagement insights across every department.

Monitor eNPS, eSAT, and EES across departments
Identify shifts in morale over time
Explore open-text to uncover sentiment trends and concerns

A dashboard graphic showing employee pulse survey results including eSAT and sentiment analysis.

Compare site performance

Spot your star branches and flag under-performers then drill into region-specific insights to drive targeted action.

Aggregate and compare scores across multiple locations
Identify your best and worst performers with score charts
Share regional breakdowns with executive leadership

A dashboard graphic showing NPS scores by global region.

Customer sentiment by agent

See exactly how customers feel about each agent’s resolution quality and act fast on emerging trends.

Track sentiment and satisfaction by region or agent
Surface common pain points from open-text feedback
Monitor trends in response satisfaction scores

A dashboard graphic showing sentiment analysis results and trends.

Get a snapshot of your user’s voice

Capture feedback and turn user comments into clear priorities for product improvement.

Group survey responses by product, feature, or release
Tag and filter insights for user pain points, ideas, and themes
One dashboard for a live view of your user’s sentiment

A dashboard graphic showing thematic analysis and user sentiment results.

Don’t just take our word for it

Trusted by leading companies and brands worldwide.

SmartSurvey has transformed our ability to present live insights in all levels of the organisation. Our feedback loop is quicker and more effective.

Oliver Shreeve, BPP

We couldn't be happier with SmartSurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business.

Martin, uSwitch

