Below are some great examples of employee surveys to customise for your own use:
Employee surveys can provide an extremely powerful tool for enacting positive change throughout your business. But it’s important to ensure they are effectively planned, designed and reported on, if you are to the achieve the increased workforce contentment, motivation and productivity levels you need.
From gathering feedback to monitoring progress, our surveys can measure employee engagement, improve performance and enrich your company culture.
People, not profits, enable organisations to be successful and the key to maintaining staff motivation and driving business forward is communication. Employee surveys can provide you with the trackable metrics you need to measure how happy your staff are in their jobs. With motivated, loyal, well trained employees and a happy work environment your company will achieve higher productivity.
Companies with engaged employees pull in 2.5x more revenues compared to competitors with low engagement levels. Hay Group
Investing resources to create a positive work environment can pay dividends for company growth. Employee satisfaction and engagement should rate highly on every companies list of objectives as employees on the front line may interact with hundreds of customers every day. Staff are often the first to know when something goes right or wrong, so gathering feedback in a structured way with SmartSurvey's online software can help you to analyse responses and stay on top of any issues.
Most businesses track customer satisfaction, but don’t regularly measure employee satisfaction. However, by executing a long-term strategy of retaining motivated employees that provide great service, you will increase customer satisfaction and profitability.
Unhappy employees who leave your company and voice their grievances are detrimental to your brand. Employee focused strategy has become the norm, not the exception in thriving companies and consumers look favourably on organisations investing in people, rather than profits.
By engaging directly with your employees, you can identify what is working well and what needs improving. For example, by frequently using pulse surveys as well as conducting more in-depth satisfaction surveys, you can stay on top of what makes your business effective, allowing you to address issues before they impact customer satisfaction.
Highly engaged teams show 21% greater profitability Gallup
A well-designed employee satisfaction survey is one of the most efficient ways to facilitate two-way communications and better understand what stimulates your staff. Benefits of motivated employees include:
By increasing an employee’s desire to want to do a good job, you will improve their output
Happy employees will put in the maximum amount of effort to assigned tasks
Fulfilled employees will have a positive knock-on effect on your company’s growth
Motivated employees will strive to attain personal work-place goals and increased self-development
By building staff commitment you will reduce employee churn
Highly engaged employees are 87% less likely to leave their companies than their less engaged counterparts. Corporate Leadership Council
Before designing your survey, it’s important to be clear about why you are running it, who needs to be involved, your preparation time and how often you intend to run it, if you are to maximise its value following implementation.
It’s critical to be clear about what you are looking to achieve. If you want to get an accurate measure of employee satisfaction and engagement levels, it is imperative that your questions address what’s important to staff and that they are aligned with your business processes.
Depending on the size of your business you could have many different stakeholder groups you need to involve. From department heads to line managers, getting their views about what they want to get out of the survey and what it should measure before its launched, ensures you are more likely to obtain staff feedback on what matters most to your business.
This really depends on the complexity and scale of your project. To send out a simple pulse survey you could use a template and be up and running in minutes. More complex surveys such as 360 feedback can take a little more time to implement. If you are short on time and have a complex project you may want to consider looking at a managed service. Utilising a managed service can help you get even the most complex surveys implemented in a short time frame enabling you to make change happen quickly.
Web based survey solutions from accredited providers like SmartSurvey significantly reduce the effort it takes to get software solution in place. ISO27001, Cyber essentials + and UK based hosting are all going to get big ticks from your IT department as the solution is online, will adhere to their security requirements and they don’t have to worry about installing or supporting the system unlike many other solutions. Choosing the right provider, with the right accreditations drastically reduces the time to implementation as you will get far less resistance from IT.
This depends on how and where your survey results are used. Companies that work to a fiscal year may prefer to run it in the first quarter, while those that plan on a calendar year might want to run it in the Autumn, so they have enough time to analyse the results for budgeting and planning ready for the following January.
To obtain the most honest response to your surveys, it is important to provide anonymity, so your employees feel safe to give you open and truthful feedback without the worry of reprisal.
To obtain the most honest response to your surveys, it is important to provide anonymity, so your employees feel safe to give you open and truthful feedback without the worry of reprisal.
Both from a staff and employer point of view, online employee surveys have many advantages over their paper-based counterpart. From making it easier for staff to complete across a range of different devices at a time and place convenient to them, to making it quicker and simpler for employers to collect and analyse their information through a range of links, digital employee surveys are extremely valuable for garnering employee feedback.
Employee surveys can also be designed to assess internal meetings, induction sessions or staff events. Carrying out a quick online survey can enable you to evaluate if you met your objectives and improve the way things are done.
To maximise staff engagement and the value you can obtain from their feedback, it’s essential to include questions that measure what they think and feel about your company and how this affects their behaviour. Questions can span areas including their role, career aspirations and job rewards to your brand, quality of training, communications and management team.
Their impressions of your organisation
Views about your company’s hierarchy and management team
Understanding of their role and how it contributes to your business
Their level of passion for your company
Sense of pride and belonging
Level of job satisfaction
Their willingness to go the extra mile for your business
Intention to stay with you and progress
Recommend you as a great employer
From an HR point of view going digital offers a significant number of advantages for employee engagement over staying with paper‑based systems.
From staff performance appraisals and training & development to feedback about employee satisfaction levels, digitising and centralising this data makes it easier to find, access and share with others, which ultimately benefits your employees and business.
From hiring, employee benefits and staff compensation, to performance appraisals and job termination, there are many policies and practices that HR teams are involved with and associated laws they need to adhere to. By digitising these processes, they are much easier to review for auditing, helping to ensure you remain compliant.
With all your staff records efficiently and clearly documented, digitisation helps you quickly locate and present evidence you need should demonstrate processes were correctly followed.
One of the most effective formats for a question is to include a rating scale, where respondents can grade how satisfied they are with something, from very unhappy to extremely satisfied.
Likert scales that operate on a four- or five-point system are common and extremely popular. But each has its own strengths and weaknesses, so you would need to consider what best fits your needs.
This can vary depending on your company size and the areas you have identified as critical to be surveyed. However, typically the majority of employee surveys are roughly 30 – 40 questions in length and ideally require no longer than 10-15 minutes to complete.
Data protection is critical, particularly when collecting personally identifiable information from employees, it’s essential you are confident that your data collection software complies with the current GDPR laws governing the safe collection, use and storage of personal data.
Working with a compliant company like SmartSurvey can help you with this. As an ISO27001 accredited business we have some of the most robust industry processes and infrastructures in place to secure our customers’ data including hosting in a secure, UK based data centre.
This can vary depending on your company size and the areas you have identified as critical to be surveyed. However, typically the majority of employee surveys are roughly 30–40 questions in length and ideally require no longer than 10–15 minutes to complete.
Being able to effectively report on and communicate your survey results following completion is essential, if you are to reinforce the value of your investment in it and its benefits to your employees and business. Digital employee surveys are an extremely effective way to do this below are 3 key benefits you’ll get from using a software solution to run your survey.
The ability to view survey responses as and when they are collected, makes it easier and quicker to make the decision and changes you need.
Whether its downloading and printing responses to a report at a click of a button or transferring your results via a password-protected link, it’s simple to share your survey findings quickly with others that need them.
With the ability to export data into multiple formats you can easily and quickly turn your results into a range of graphs and charts making it simple to view survey findings and see what’s working well and what needs improving.
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