Feature highlights

Flexible Distribution

It’s easy to get your surveys out there in front of your respondents. Whether you’re looking towards web links, emails, SMS, web embeds, pop-ups, or social media, we’ve got the tools you need to distribute your survey.

Use powerful tracking links

Tracking links form the core of all the ways to get traffic into your surveys. Every survey can have unlimited numbers of tracking links and each link can be customised with its own theme, quota, default translation, closing date, redirects, and more.

Integrate surveys with your site

Get feedback at the point of contact by using a web embed link. Your surveys can be integrated directly into your site. Alternatively, Pop-up surveys let you add code to your sites that will pop-up an invitation to your survey. Control the amount of user engagement required to trigger the pop-up and set a frequency level so you get the traffic you need for your surveys without too much hassle for your visitors.

Invite your respondents via email

Create email invitations to send to your contact lists. Every respondent gets a unique link to the survey, and you can unload extra data about each respondent as custom columns or set your survey to run anonymously. Set up automated reminders to maximise engagement with your surveys, which can work without compromising anonymity.

Send surveys via SMS

SMS works just like email invitations and is an effective way to get your survey to your audience. Our clients find that SMS distribution gets them better engagement. In an increasingly competitive landscape for attention, SMS messages still “cut through” with your audience.

Collect data offline and via paper forms

Take your surveys anywhere with offline surveys. Load your survey onto a mobile device and then collect multiple responses, without the need to be connected to the internet. Ideal for shows, exhibitions, or field research. Or, if paper is preferred, print out your survey for paper completion, and enter your responses via a special link.

Share your surveys on social platforms

Whoever your audience is, they’re probably going to be somewhere on social media, so it makes sense for your surveys to be there too. Tracking links can be easily posted to social media, and a special link type for Facebook gives a professional looking post with a couple of clicks.

Discover what our survey software can do

Our survey software is user friendly yet packed full of advanced features. Speak to one of our team and find out how our platform can deliver the results you need.

What makes SmartSurvey right for you?

We will help you collect the information you need quickly and easily.
Trust us to safeguard your data and provide the support you need, when you need it.

UK-based and secure

We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

Dedicated support

Access to a knowledgeable account manager for personal assistance for when you most need it.

Flexible to suit your needs

Our friendly design team is on hand to assist with any bespoke design and custom development requests.

We’ll go that extra step

We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help

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