Have questions? 0800 0937 822

Plans & pricing for everyone

Student?

Check out our student plan

Not-for-profit?

You can save upto 50%, click here to find out how much you can save

Basic

Free

No credit card required

Sign up now
  • General
    Number of surveys Unlimited
    Accessible & responsive surveys
    Number of questions 15 per survey
    Responses per month 100 responses / month
    Responses per month 1 user account
    Multi user management
    Customer support By phone, email Email only
    GDPR Compliant
  • Survey Design
    Ready made survey templates
    Custom theme / branding
    Advanced question types Likert scale, NPS, slider, continuous sum, semantic differential, survey scoring
    File uploads
    Survey logic Skip logic, piping, page logic, default answers, custom variables
    One survey, multiple languages
  • Survey Distribution
    Multiple tracking links
    Email tool Send surveys via email, track open rates, views, and opt-outs.
    Survey authentication
    Custom variables
    Offline surveys Collect data where internet is not available.
    Advanced email triggers
    Secure private domain branding
    Send by SMS
  • Results & Analysis
    Results in real-time
    Export to Excel, CSV, PDF or Word
    Advanced filtering & cross-tabs
    Text analysis (word cloud)
    Schedule reports sent by email
    Advanced cross-tab report
  • Security
    Increased security (SSL/HTTPS)
    Enhanced security settings
    Access restriction by IP
    InfoSec documentation / Third party contracts
  • Integrations
    API access
    Zapier
    Pure360
    Salesforce
    Google Analytics / Tag Manager
    Send via API
  • Other
    Private training
    Webhooks
    Custom development
    Dedicated account manager

Pro

£22.50

Billed £270 annually or £25 month-to-month

Sign up now
  • General
    Number of surveys Unlimited
    Accessible & responsive surveys
    Number of questions Unlimited
    Responses per month 1,500 responses / month
    User accounts 1 User account
    Multi user management
    Customer support By phone, email Email only
    GDPR Compliant
  • Survey Design
    Ready made survey templates
    Custom theme / branding
    Advanced question types Likert scale, NPS, slider, continuous sum, semantic differential, survey scoring
    File uploads
    Survey logic Skip logic, piping, page logic, default answers, custom variables Skip logic and piping only
    One survey, multiple languages
  • Survey Distribution
    Multiple tracking links
    Email tool
    Survey authentication
    Custom variables
    Offline surveys Collect data where internet is not available.
    Advanced email triggers
    Secure private domain branding
    Send by SMS
  • Results & Analysis
    Results in real-time
    Export to Excel, CSV, PDF or Word
    Advanced filtering & cross-tabs
    Text analysis (word cloud)
    Schedule reports sent by email
    Advanced cross-tab report
  • Security
    Increased security (SSL/HTTPS)
    Enhanced security settings
    Access restriction by IP
    InfoSec documentation / Third party contracts
  • Integrations
    API access
    Zapier
    Pure360
    Salesforce
    Google Analytics / Tag Manager
    Send via API
  • Other
    Private training
    Webhooks
    Custom development
    Dedicated account manager

Business

£45

Billed £540 annually or £50 month-to-month

Sign up now
  • General
    Number of surveys Unlimited
    Accessible & responsive surveys
    Number of questions Unlimited
    Responses per month Unlimited
    User accounts 2 User account
    Multi user management
    Customer support By phone, email
    GDPR Compliant
  • Survey Design
    Ready made survey templates
    Custom theme / branding
    Advanced question types Likert scale, NPS, slider, continuous sum, semantic differential, survey scoring
    File uploads
    Survey logic Skip logic, piping, page logic, default answers
    One survey, multiple languages
  • Survey Distribution
    Multiple tracking links
    Email tool Send surveys via email, track open rates, views, and opt-outs.
    Survey authentication
    Offline surveys Collect data where internet is not available.
    Advanced email triggers
    Secure private domain branding
    Send by SMS
  • Results & Analysis
    Results in real-time
    Export to Excel, CSV, PDF or Word
    Advanced filtering & cross-tabs
    Text analysis (word cloud)
    Schedule reports sent by email
    Advanced cross-tab report
  • Security
    Increased security (SSL/HTTPS)
    Enhanced security settings
    Access restriction by IP
    InfoSec documentation / Third party contracts
  • Integrations
    API access
    Zapier
    Pure360
    Salesforce
    Google Analytics / Tag Manager
    Send via API
  • Other
    Private training
    Webhooks
    Custom development
    Dedicated account manager

Enterprise

Tailored for you

Contact us to discuss your specific requirements.

Sign up now
  • General
    Number of surveys Unlimited
    Accessible & responsive surveys
    Number of questions Unlimited
    Responses per month Unlimited
    User accounts 5+ User account
    Multi user management
    Customer support By phone, email, live chat
    GDPR Compliant
  • Survey Design
    Ready made survey templates
    Custom theme / branding
    Advanced question types Likert scale, NPS, slider, continuous sum, semantic differential, survey scoring
    File uploads
    Survey logic Skip logic, piping, page logic, default answers
    One survey, multiple languages
  • Survey Distribution
    Multiple tracking links
    Email tool Send surveys via email, track open rates, views, and opt-outs.
    Survey authentication
    Custom variables
    Offline surveys Collect data where internet is not available.
    Advanced email triggers
    Secure private domain branding
    Send by SMS
  • Results & Analysis
    Results in real-time
    Export to Excel, CSV, PDF or Word
    Advanced filtering & cross-tabs
    Text analysis (word cloud)
    Schedule reports sent by email
    Advanced cross-tab report
  • Security
    Increased security (SSL/HTTPS)
    Enhanced security settings
    Access restriction by IP
    InfoSec documentation / Third party contracts
  • Integrations
    API access
    Zapier
    Pure360
    Salesforce
    Google Analytics / Tag Manager
    Send via API
  • Other
    Private training
    Webhooks
    Custom development
    Dedicated account manager

Plans & pricing
for everyone

Student?

Check out our student plan

Not-for-profit?

You can save upto 40%, click here to find out how much you can save

Basic

Free

No credit card
required

Sign up now

Pro

£22.50

Billed £270 annually or £25 month-to-month

Sign up now

Business

£45

Billed £540 annually or £50 month-to-month

Sign up now

Enterprise

Tailored for you

Contact us to discuss your requirements

Learn more
  • General
    Number of surveys Unlimited Unlimited Unlimited Unlimited
    Accessible & responsive surveys
    Number of questions 15 per survey Unlimited Unlimited Unlimited
    Responses per month 100 responses / month 1,500 responses / month Unlimited Unlimited
    User accounts 1 user account 1 user account 2 user accounts 5+ user accounts
    Multi-user management
    Customer support By phone, email, live chat Email only Email only
    GDPR Compliant
  • Survey design
    Ready made survey templates
    Custom theme / branding
    Advanced question types Likert scale, NPS, slider, continuous sum, semantic differential, survey scoring
    File uploads
    Survey logic Skip logic, piping, page logic, default answers Skip logic and piping only
    One survey, multiple languages
  • Survey distribution
    Multiple tracking links
    Email tool Send surveys via email, track open rates, views, and opt-outs.
    Survey authentication
    Custom variables
    Offline surveys Collect data where internet is not available.
    Advanced email triggers
    Secure private domain branding
    Send by SMS
  • Results & analytics
    Results in real-time
    Export to Excel, CSV, PDF or Word
    Advanced filtering & cross-tabs
    Text analysis (word cloud)
    Schedule reports sent by email
    Advanced cross-tab report
  • Security
    Increased security (SSL/HTTPS)
    Enhanced security settings
    Access restriction by IP
    InfoSec documentation / Third party contracts
  • Integrations
    API access
    Zapier
    Pure360
    Salesforce
    Google Analytics / Tag Manager
    Send via API
  • Other
    Private training
    Webhooks
    Custom development
    Dedicated account manager
  • Frequently Asked Questions


    Can I trial SmartSurvey before subscribing?

    Yes, we offer a 14-day free trial for each of our accounts, allowing you access to all the features within that plan. Take advantage of our free trial to see whether our survey software provides you with the solutions you need. Please note, as trials are intended for testing and experimentation purposes, you will be limited to a maximum of 10 participants per contact list and 20 responses during the 14-day period. To register for a trial account, simply click on the Try for Free link at the bottom of each plan located above, if you require an Enterprise trial then please get in touch.

    Can I cancel at any time?

    Yes, you can cancel at any time straight from your account page. We allow our account users to upgrade and downgrade at any time, there is no minimum contract. There is no need to contact us to downgrade your account as long as you cancel the day before your monthly payment is due. Your surveys, and data you have collected, will stay with your account when you downgrade to be accessed at a later time or until you delete your account.

    What payment options are available?

    We accept most major credit and debit cards for monthly and annual payments. We also accept Purchase Orders and payments via invoice, but only on annual subscriptions. Receive a 10% discount by paying for a year in advance.

    Is my data secure and private?

    All the data you collect is stored and backed up on our UK/EU-based servers. Data collected is owned by ‘you’ the user and will not be accessed or shared without your permission. This is a fundamental principle behind our philosophy of ensuring your data is safe and secure. SmartSurvey is ISO27001 certified and registered under the Data Protection Act.

    Do you offer discounts for students and charities?

    Yes, discounts are available with our Student and Not-for-Profit plan. Student accounts, perfect for academic research, are discounted by 50% per month and we offer great discounts for charities - go to our Account Request page to see if your not-for-profit organisation qualify for a discount.

    I have more questions. Where can I find answers?

    Get in touch, we are here to help! If you would like further information about the right plan for you, our friendly customer support team are ready to give you instant, expert advice. Simply visit our Contact Page or call us on 0800 0937 822.

    SmartSurvey student, academic & not-for-profit plans

    Student Plan

    This exclusive student account is fully loaded with all the features and benefits of a Professional Account but discounted by 50%. Just £12.50 per month!

    Find out more

    Not-for-profit Plan

    We understand the financial constraints of not-for-profit organisations and charities, so offer great discounts without compromise on the quality of service.

    Find out more

    Need help selecting the right plan?

    For more information then please get in touch,
    or you can call us on 0800 0937 822.

    Get in touch

    UK-based with safe and secure data storage

    100% personal, one-to-one online service

    Trusted by leading brands worldwide

    GDPR compliant with data collection

    Send us a message

    Book Your Live Personalised Demonstration

    Request a free live and personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.