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    • BASIC
    • FREE

      No Credit Card Required

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    • For Basic Use
      • 15 questions per survey
        100 responses per month
      • 1 user account
      • Unlimited surveys
      • Ready-made survey templates
      • Results in real-time
      • See all features
      • Sign Up Now
    • PRO
    • £22.50 / month
      Billed £270 annually or
      £25 month-to-month
    • Sign Up Now
    • For Personal Use
      • Unlimited questions
        1,500 responses per month
      • 1 user account
      • Advanced question types
      • Export to Excel, CSV, PDF or Word
      • Advanced filtering & cross-tabs
      • Bulk email tool
      • Multiple tracking links
      • Skip logic & piping features
      • Custom theme/branding tool
      • Increased security (SSL/HTTPS)
      • See all features
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      • Try our Pro Plan for Free

        Try for Free
    • £45 / month
      Billed £540 annually or
      £50 month-to-month
    • Sign Up Now
    • All the features of PRO, plus:
      • Unlimited questions
        Unlimited responses
      • 2 user accounts
      • Multi-user management
      • Text analysis
      • File upload question type
      • Advanced question & page logic
      • Schedule reports sent by email
      • Advanced cross-tab report
      • Survey authentication
      • Enhanced security settings
      • API access
      • Phone Support
      • Remove "powered by" footer
      • See all features
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      • Try our Business Plan for Free

        Try for Free
    • Tailored for you
      Contact us to discuss
      your specific requirements.
    • Learn More
    • All the features of BUSINESS, plus:
      • Unlimited questions
        Unlimited responses
      • 5+ user accounts
      • Offline surveys
      • Custom variables
      • Advanced email triggers
      • One survey, multiple languages
      • Secure private domain branding
      • Private training
      • Send by SMS
      • API / Webhooks
      • Send via API
      • Custom development
      • Active Directory integration
      • Access restriction by IP
      • Personalised support from a dedicated Account Manager
      • See all features
      • Learn More
      • Arrange a live personalised demonstration to see how SmartSurvey can help you

        Book a Live Demonstration

•  All prices are subject to VAT.

•  Basic Plan is free forever. No credit card required for sign up.

Frequently Asked Questions

  • Can I trial SmartSurvey before subscribing?

    Yes, we offer a 14-day free trial for each of our accounts, allowing you access to all the features within that plan. Take advantage of our free trial to see whether our survey software provides you with the solutions you need. Please note, as trials are intended for testing and experimentation purposes, you will be limited to a maximum of 10 participants per contact list and 20 responses during the 14-day period. To register for a trial account, simply click on the Try for Free link at the bottom of each plan located above, if you require an Enterprise trial then please get in touch.

  • Is my data secure and private?

    All the data you collect is stored and backed up on our UK/EU-based servers. Data collected is owned by 'you' the user and will not be accessed or shared without your permission. This is a fundamental principle behind our philosophy of ensuring your data is safe and secure. SmartSurvey is ISO27001 certified and registered under the Data Protection Act.

  • Can I cancel at any time?

    Yes, you can cancel at any time straight from your account page. We allow our account users to upgrade and downgrade at any time, there is no minimum contract. There is no need to contact us to downgrade your account as long as you cancel the day before your monthly payment is due. Your surveys, and data you have collected, will stay with your account when you downgrade to be accessed at a later time or until you delete your account.

  • Do you offer discounts for students and charities?

    Yes, discounts are available with our Student and Not-for-Profit plans. Student accounts, perfect for academic research, are discounted by 50% per month and we offer great discounts for charities - go to our Account Request page to see if your not-for-profit organisation qualify for a discount.

  • What payment options are available?

    We accept most major credit and debit cards for monthly and annual payments. We also accept Purchase Orders and payments via invoice, but only on annual subscriptions. Receive a 10% discount by paying for a year in advance.

  • I have more questions. Where can I find answers?

    Get in touch, we are here to help! If you would like further information about the right plan for you, our friendly customer support team are ready to give you instant, expert advice. Simply visit our Contact Page or call us on 0800 0937 822.

SmartSurvey student, academic & not-for-profit plans

  • Student Plan

    This exclusive student account is fully loaded with all the features and benefits of a Professional Account but discounted by 50%.
    Just £12.50 per month!

  • Not-for-profit Plan

    We understand the financial constraints of not-for-profit organisations and charities, so offer great discounts without compromise on the quality of service.


Need help selecting the right plan for you?

Book a demo with our SmartSurvey team. Visit our Contact Page or call us on 0800 0937 822.