For companies of any size, our market research surveys can help gather feedback, measure consumer awareness or assist in the development of new products. Get the insights you need to grow your business fast.
Need people to take your survey but don’t have contacts in your address book? Get responses with our Live Audience service.
Review customer feedback on products and services throughout the buying lifecycle to drive improvements.
Gather accurate data to develop a clear industry picture in order to make smart, informed decisions fast.
Accrue feedback to benchmark your brand against your competitors in order to increase your market share.
SmartSurvey’s Live Consumer Audience service gives you instant access to more than 20 million respondents in over 70 countries. Interview any demographic group, from general consumers to niche audiences. Start getting real opinions from real people.
Gather the feedback you need by asking precisely what you want. With hundreds of question types to choose from, you can get the data you need.
Distribute mobile responsive customer satisfaction surveys via web links, emails, social media or QR codes and collect results in real-time. Send by SMS, collect data offline or capture data from web site visitors. Gather customer feedback anytime, anywhere.
Get real-time feedback from your website visitors with targeted surveys. Trigger them to appear based on the pages visited.
Extend the reach of your surveys by collecting data at the point of experience. Save feedback ready to download when you’re connected.
Capture information about your business from web site visitors. Use relevant triggers to get opinion directly from the people that matter.
Benefit from collecting in-the-moment feedback from any location. Gather honest consumer insight at the point of experience, when it matters most.
All surveys created with SmartSurvey software are mobile responsive. Catch people on the move and capture information when it matters.
Generate unique survey links to get answers on your customer’s behalf. Merge results with data gathered elsewhere to build the full picture.
Send your survey by SMS and target users on the move. Reach your audience anywhere, at anytime and capture feedback instantly.
Engage with like-minded people and collect their feedback. Share surveys directly onto any social media platform and gather opinion fast.
Advanced reporting options enable you to identify changes that need making quickly. Export and share results with colleagues.
How the UK’s blood cancer charity use SmartSurvey to gather feedback from donors and support fund raising efforts.
How IKEA increased response rates and long-term customer satisfaction by delivering survey invitations via SMS.
Mercedes-Benz increased response rates and simplified administration with SmartSurvey custom development.
Over 130,000 businesses, organisations and individuals use SmartSurvey.
Enable SSL encryption & password protection on surveys. Apply IP restriction on user accounts and responses.
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
All data is stored and backed up on UK-based servers. You can be assured your data never leaves the EU.
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.