Feature highlights

Create Engaging Surveys

SmartSurvey makes it easy and quick to create engaging surveys that will encourage your respondents to complete their responses. We’ve got a range of features that will help you make surveys that will get people’s attention and keep it to completion.

Always the right question type

With over 20 question types, we can help you make sure that you always have access to the right question type for every situation. Multiple Choice, Matrix, Continuous Sum, Free Text, Sliders, NPS, CSAT, CES are all available, with huge scope for customisation.

Create visually rich surveys

Your surveys don’t have to be a wall of text. You can incorporate image content easily into your surveys by uploading your image files to your SmartSurvey file library, and then embed those images to your questions. For video, you can directly embed YouTube videos into your surveys.

Mobile-friendly surveys

Your respondents are probably mobile-native so your surveys should be too. SmartSurvey’s Surveys are responsive and mobile-friendly by default, allowing your respondents to engage with your surveys on the devices they use all day. Built-in mobile preview means you check how any survey looks on mobile without needing extra devices.

Built-in accessibility

SmartSurvey Supports the creation of accessible surveys, meaning surveys that are easy for anyone to interact with and support their needs. By using accessible surveys, you’ll be able to draw on the widest possible field of respondents for your projects, giving you more accurate results.

Personalised for every respondent

Using logic and piping allows you to create surveys that feel more like a conversation, referring to the answers respondents have given to previous questions and letting you create rules to direct them through the most appropriate parts of your survey. This means you make the most of your respondents’ valuable time and attention.

Define your look and feel

SmartSurvey gives you a huge array of tools to customise your survey and give it a unique, branded look and feel. Create a Theme to reflect your brand. Customise messages and button text, set your own thank-you pages, and redirect users who complete your survey to any website you want to.

Discover what our survey software can do

Our survey software is user friendly yet packed full of advanced features. Speak to one of our team and find out how our platform can deliver the results you need.

What makes SmartSurvey right for you?

We will help you collect the information you need quickly and easily.
Trust us to safeguard your data and provide the support you need, when you need it.

UK-based and secure

We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

Dedicated support

Access to a knowledgeable account manager for personal assistance for when you most need it.

Flexible to suit your needs

Our friendly design team is on hand to assist with any bespoke design and custom development requests.

We’ll go that extra step

We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help

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