SmartSurvey for education

Tailored survey plans for students, schools and universities.

Students

Bag first class results and nail your student research projects with all the features of SmartSurvey, for less than the price of a pizza!

Schools

Shape change, improve educational outcomes, and measure satisfaction and wellbeing within your school using the power of SmartSurvey.

Universities

A site-wide licence for universities allowing lecturers, faculty staff, students and researchers to access SmartSurvey without limitations.

Many of the country’s top educators trust SmartSurvey’s advanced data collection and analysis tools to collect feedback, inform academic research, and support student work.

What can you measure using education surveys?

From staff to students, early years to graduation and beyond, educators can benefit from capturing and enabling feedback throughout the learning journey.

Teacher feedback

Surveying teachers can help shape change across the entire school landscape, by empowering those shaping minds every day a chance to voice their thoughts, feedback on teaching strategies, and enhance student engagement.

The pupil experience

Pupil surveys offer an opportunity to gather insights into aspects of the educational environment from the student's perspective, allowing educators to spot underlying issues, gauge the effectiveness of teaching strategies, and more.

Parental feedback

Educators and school administrators can fruitfully use surveys to collect invaluable feedback from the parents and guardians of our young people. They are, after all, the silent partners in children's educational journeys.

School staff input

Fostering an environment where learning and teaching thrive in harmony, where everyone feels supported and can do their best work, is better enabled when the thoughts, feelings and ideas of school staff are sought and understood.

Academic research

The collection and analysis of raw data is a common component of academic research and scholarly projects. With our online survey tool you can download your results ready for inclusion in your thesis, or export your data for further analysis.

Everything else

If you have an educational survey requirement that isn’t covered here, why not speak to our friendly team; we are confident our flexible and fully featured survey software can work for you.

Don’t just take our word for it!

Hear how real customers are using SmartSurvey to save time, reduce admin and improve outcomes across their schools, colleges and training programmes.
BPP logo.
BPP

Discover how BPP streamlined feedback processes, reduced survey fatigue and delivered real-time insights to improve student satisfaction with SmartSurvey

Education Development Trust logo.
Education Development Trust

By using SmartSurvey, the Education Development Trust built a robust, flexible and above all confidential survey solution for their teachers.

Dunalley School logo.
Dunalley Primary School

By using SmartSurvey, Dunalley PrimarySchool has saved both time and money and is better positioned to grow and succeed.

Education surveys: collect feedback to improve learning

Feedback is essential to improving learning outcomes across all stages of education and training. Whether it’s a primary school, secondary school, college, university or workplace training provider, gathering feedback helps assess performance and improve educational experiences. Education surveys provide measurable insight into how effective teaching and training programmes are. They support evidence-based decision making and help organisations meet funding, performance and learner satisfaction goals.

What is an education survey?

An education survey collects feedback from learners, teachers, parents and others to measure course satisfaction, teaching quality, training impact and the overall learning experience.

Organisations use education surveys to:

  • Identify areas of improvement
  • Evaluate programme effectiveness
  • Increase learner engagement
  • Demonstrate impact to investors and funders

Why run an education survey?

Education providers are expected to continuously improve. Surveys support this by providing reliable data on what’s working and what isn’t.Survey insights help you:

  • Meet compliance or inspection requirements
  • Improve teaching methods and training programmes
  • Attract more students or clients
  • Support funding applications with real evidence
  • Strengthen your reputation through consistent quality

What can you measure with an education survey?

Education surveys can be used to evaluate different aspects of learning and development programmes. Key areas include:

  • Course content and delivery
  • Student or trainee satisfaction
  • Teacher or trainer performance
  • Programme effectiveness
  • Staff feedback and wellbeing
  • Parent or employer engagement (where relevant)
98% believe that a good teacher can change the course of a
student’s life.
ING Foundation Survey

Different types of education surveys

Education surveys can cover more than just student satisfaction. They help leaders understand what’s working, what needs support, and how different groups experience the school or training environment. This table outlines a wide range of survey types, what they measure, and who benefits from the insights.
Survey Type What It Measures Who It’s For
Teacher Feedback Workload, wellbeing, classroom challenges, support needs Teachers, school leaders
Teacher and Administrator Satisfaction Morale, job satisfaction, career development, leadership, school culture Teachers, academic/admin staff
Student Feedback Views on teaching quality, classroom dynamics, engagement Pupils, students (all levels)
Student Satisfaction Supportiveness of staff, inclusivity, comfort in class, social wellbeing Pupils, students
School Leavers and Graduate Feedback Satisfaction post-graduation, preparedness, relevance of studies to real life Alumni, recent leavers
Training and Course Evaluation Effectiveness of course content, delivery, resources, environment Adult learners, trainees, CPD participants
Parent and Guardian Surveys Communication with school, involvement, trust, concerns about learning Parents, carers
Safeguarding and Wellbeing Surveys Emotional safety, bullying, peer relationships, mental health support Students, pastoral teams
Induction and Onboarding Feedback First impressions, clarity of materials, accessibility of support New students or staff
Exit Surveys (Staff or Students) Reasons for leaving, satisfaction, unresolved issues Departing staff or students
Equality, Diversity and Inclusion (EDI) Sense of belonging, inclusivity, fairness in treatment and access Staff, students
Staff CPD/Training Feedback Usefulness of training, impact on practice, future training needs Teachers, instructors, support staff
Board or Governance Feedback Strategic direction, leadership accountability, stakeholder confidence Governors, trustees, senior leadership
Community or Employer Feedback School reputation, employer satisfaction with placements, local engagement Employers, local communities

Four key benefits of running regular education surveys

Conducting more frequent surveys of your different educational audiences and then gathering and acting on their feedback will help you to improve educational outcomes for both educators and learners alike.

Retain high-quality, qualified teaching staff

By regularly surveying your staff to track their satisfaction levels and make sure they feel adequately supported, you’re able to identify what else you can do to help keep them happy and motivated in their jobs.


Reduce course drop out rates

By periodically conducting instructor and course surveys with your students at the end of each academic term, you’re better able to see what they think of your teaching staff and course material. This ensures you are aware of which areas you need to improve and help reduce student drop-out rates from your courses.

Maintain your institution’s growth and success

From attracting fresh funding to growing future student numbers, the ability to measure your students’ satisfaction levels will have a major role to play in your future success. Through a student satisfaction survey see what your students think about your teaching quality, student services and campus safety and make any necessary improvements you require.

Increase parent involvement

Student success is as much about the support they receive at home, as in the classroom. By sending a school questionnaire to parents, you’re better able to understand the level of involvement they have in their children’s education. This can then enable you to develop ideas that can help parents better support their children to achieve their academic goals.

83% of students say a teacher has boosted their self-esteem and confidence.
Weareteachers.com

Three top tips for creating great education surveys

Set clear  goals

Education surveys can cover a lot, but trying to tackle too many topics or audiences at once often leads to poor-quality responses. Instead, focus on one audience group and one clear objective. Whether you’re gathering feedback from students, parents or staff, narrowing your scope helps improve response rates and gives you better insight into the topic that matters most for your current needs.

Keep questions consistent

Using rating questions like the Likert scale helps you gather more detailed feedback than simple yes or no responses. But it’s key to stay consistent. If you use a five-point scale ranging from Strongly Agree to Strongly Disagree, stick with it throughout the survey. This avoids confusion giving you clearer data you can trust and compare across questions.

Test your survey first

Always test your survey before sending it out. Ask a small group, such as colleagues, students or staff, to take the survey and share feedback. This helps you catch unclear wording, confusing logic or questions that don’t quite land. Making small tweaks at this stage improves the overall experience. Your final survey will be easier to complete, more reliable and more likely to deliver helpful results.

Find out more

Find out how you can use SmartSurvey for feedback and data collection.

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