Email Surveys

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Email Surveys

One of the most popular distribution methods for survey research to date is via email. To achieve this you traditionally embed a survey link into an email and distribute it manually to a mailing list of respondents. Respondents can then simply open the survey from their email and complete it in their own time.

SmartSurvey offers a fully functional email survey tool designed to save time and produce better data, whether for customer surveys, market research, government use or for surveys of business contacts or employees.

Our survey software will allow you to upload your contacts, design personalised email templates and create unique embed links for each respondent. By using this method you can boost your response rates, quickly organise your selected audiences and easily track the progress of your email responses.

Create an email survey in a few simple steps

The following guides explain how SmartSurvey can help you get started sending surveys via email quickly and easily (links open in new window):

  1. Create a email contact list
  2. Verify email addresses and domains
  3. Enable open tracking metrics

Need to know more?

Here are some useful articles about sending a survey by email (links open in new window):

More survey design advice

How are we different?

We will help you collect the information you need quickly and easily. Trust us to safeguard your data and provide the support you need, when you need it.

UK based

Your data will be stored and processed here in the UK for your peace of mind.

Fanatical support

We pride ourselves on going above and beyond for our customers, providing expert advice and support whenever you need it.

You're in safe hands

Our secure platform and robust data protection measures ensure your data is safe and secure with us. We are ISO27001 and Cyber Essentials Plus certified.

We're human

We understand the importance of personal interaction, which is why we offer a human touch alongside our cutting-edge technology.

Accessibility matters

We're committed to making our surveys accessible to everyone, with a range of features to support those with disabilities.

Unlimited responses

With no limits on the number of responses you can collect, you can be sure your survey will reach as many people as possible without it being cost prohibitive.

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You're in safe hands

Don't just take our word for it

Trusted by leading companies and brands worldwide.
Over 500,000 users have registered to use SmartSurvey.
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Thanks to SmartSurvey, our communication strategy is making us stand out from the crowd. By using SMS, asking the right questions and acting on results, IKEA is one step ahead of the competition.

Alastair, IKEA
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We couldn't be happier with SmartSurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business.

Martin, uSwitch
Multi-award winning survey software
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Get in touch

We will help you collect the information you need quickly and easily. Trust us to safeguard your data and provide the support you need, when you need it.
UK-based and secure

We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

Dedicated support

Access to a knowledgeable account manager for personal assistance for when you most need it.

Flexible to suit your needs

Our friendly design team is on hand to assist with any bespoke design and custom development requests.

We'll go that extra step

We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help

Get started and create your first survey

If you would like more information then please get in touch.

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