Explore Our Features

Our survey software is very user friendly yet packed full of advanced features. Take a look…

Create engaging surveys

Quickly create engaging surveys to encourage your respondents to complete their responses. With our range of features you can create surveys that will grab people’s attention and retain it to completion.

Ask questions your way

We provide the tools to ask questions in the way that best works for you. Making it simple for you to get the responses you require.

White label surveys

Retain your identity and remain on brand, through features that give you the ability to customise and white label essential aspects of your survey and communications.

Smart surveys

Build smarter surveys with our logic and piping functions, that make your surveys more focussed and relevant to your respondents, so they benefit from a more personalised and streamlined experience to help you maximise survey engagement.


Ensuring your surveys are fully accessible is critical, no matter what sector you operate in. It’s why we’re committed to helping you make accessible surveys, so that everyone that wants to respond can do so.

Mobile first surveys

With the mobile web now commonplace, we provide the tools that will ensure your mobile users always have a great experience when taking your surveys.

Advanced customisation

Construct highly customisable surveys. Create a unique look and feel through the application of tailor-made themes, custom CSS, and bespoke interactive elements and questions. We also offer managed services, if any of these capabilities are outside the usual scope of your organisation.

Data management

Manage your survey data easily through SmartSurvey. Whether it’s your surveys and responses, or your files and contacts. We’ll give you the data management tools you require.

Survey sharing

Share survey previews and survey results easily with colleagues and other stakeholders, with the assurance that we’re always keeping your data safe and secure.

Safety and security

Benefit from a GDPR-compliant data collection solution, that comes with a wide array of security features, that helps keep the data you collect secure, offering you and your respondents added peace of mind.

Real-time analysis

Get the essential tools needed to swiftly analyse and understand your data in real-time. It’s simple to create charts, customise them, see statistics, filter, share and export your data.

Measure key metrics

From key statistics and averages to, Customer Satisfaction, Customer Effort, Net Promoter® Scores and more. Measure critical survey metrics that help you make the right decisions for your business or organisation.

Response management

Effectively manage responses to your surveys and the administration of data you collect. Review, search, edit and update responses, and ensure you’re fulfilling your GDPR obligations as a data controller.

Flexible distribution

Easily get your surveys in front of your respondents. From web links, SMS and emails, to web embeds, pop-ups or social. Whatever survey distribution method you’re considering, we’ve got the tools you need to help you reach as many people as possible whilst tracking where they’re coming from.

Embed surveys

Maximise your surveys’ visibility and engagement, by getting them on the web as part of your website, a pop-up, or just a link.

API, webhooks, integrations

Our advanced integration tools make it easy to connect your surveys to popular business tools such as Salesforce, Google Tag Manager and much more. You can also code your own integrations via the API and webhooks or use the online tool Zapier to create intricate integrations, with little coding skills.

External alerts and updates

Boost survey engagement and your teams’ productivity, with the ability to create survey alerts and reminders. Transmit updates easily to your email inboxes or external apps.


We make it simple to set up and work on surveys effectively as a team. Through permissions it’s possible for multiple people to work and contribute to a single survey, in a safe and secure manner.

Personal productivity

Swiftly deliver the high-quality surveys you need. With our easy-to-use editor it’s simple to create a survey within minutes or get a survey out even quicker with a visit to our library of templates.

Helping you succeed

We’re not all just about technical features. Your success is our success. So, we’re committed to providing what you need to make sure your projects run smoothly and effectively.

Can’t find what you need?

If you have a feature requirement that you cannot see listed here, please get in touch with our friendly team; we’re confident our survey software can work for you.

Make Smarter Decisions

Create online surveys and forms with our user-friendly yet advanced survey software.

Features Table

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