Case Studies

Learn how a top financial services provider automated real-time feedback collection, improved customer service response times, and scaled insights across 250,000 touchpoints annually with SmartSurvey.

Learn how a national healthcare regulator streamlined learner feedback for 240,000 professionals, improving education quality, supervision, and learning opportunities through SmartSurvey’s bespoke solutions.

How SmartSurvey Enables a Global Organisation to Elevate Government Service Standards Across the World

Discover how East Riding modernised their business intelligence team, improving collaboration, data accuracy, and stakeholder transparency with SmartSurvey.

Discover how London & Partners automated workflows, improved data accuracy, and empowered teams to gather actionable insights faster with SmartSurvey.

Discover how BPP streamlined feedback processes, reduced survey fatigue, and delivered real-time insights to improve student satisfaction with SmartSurvey.

Learn how the Bank of Bahrain and Kuwait streamlined multilingual feedback collection, improved participation, and turned customer insights into actionable strategies with SmartSurvey.

See how a prominent UK county council streamlined public feedback collection, improved collaboration, and increased engagement, all while ensuring security and accessibility with SmartSurvey.

Discover how SmartSurvey enabled a trusted UK cooperative to securely engage over one million members, scale participation, and drive meaningful connections through personalized, data-driven feedback.

By adopting a centralized, GDPR-compliant platform, a top NHS children’s hospital improved feedback processes with SmartSurvey.

Discover how SmartSurvey helped transform West Lothian College’s survey engagement and response rates.

By using SmartSurvey, the Education Development Trust built a robust, flexible and above all confidential survey solution for their teachers.

Find out how this price comparison and switching website used SmartSurvey to implement a survey into their webchat service.

The University of Puerto Rico use SmartSurvey to gather data following the devastating effects of Hurricane Maria.

Find out how we were able to help this organisation towards their goals to help women’s health issues worldwide by improving their HR Processes.

Norfolk County Council reduced print costs and reliance on third party research with online surveys.

How Parkinson’s UK use SmartSurvey to drive better care, treatments and quality of life.

By using SmartSurvey for their research needs, NHS Solihull CCG has simplified their data collection system.

The Metropolitan Police streamlined its community outreach surveys to meet community policing needs.

Mercedes-Benz increased response rates and simplified administration with SmartSurvey custom development.

The GMC Drives up Stakeholder Engagement with Digital Survey Platform.

Find out how SmartSurvey was able to help a community organisation improve their feedback collection, allowing them to provide better services to their community.

Enabling businesses to gather feedback and gain insight to improve business performance.

How SmartSurvey increased response rates and long-term customer satisfaction by delivering survey invitations via SMS.

HealthEast used online surveys to reach over 200,000 individual stakeholders for effective 360 feedback.

Henley Women’s Regatta used SmartSurvey to get feedback from stakeholders so they could grow and improve their event.

Glover Stanbury now use online forms to guarantee consistent practice and reduce overhead costs.

Find how this Chilean mental health charity used SmartSurvey to measure the impact of their programme on their clients.

Dubai International Film Festival boosted efficiency now they no longer have to wait for customer support.

Find out how SmartSurvey helped Dundee City Council better manage their events across multiple groups and in multiple locations.

Correct Contract Services used SmartSurvey to manage their client satisfaction surveys and improved the capture, handling and reporting of customer data.

G-Cloud supplier, SmartSurvey, provides online survey solutions for the Department for Education.

By using SmartSurvey, Dunalley Primary School has saved both time and money and is better positioned to grow and succeed.

Derbyshire NHS can now run its online surveys, audits and forms, all while keeping data securely in the UK.

The Home Office collects employee data with Digital Survey Platform.

How the UK’s blood cancer charity use SmartSurvey to gather feedback from donors and support fund raising efforts.

Delighting visitors by using customer surveys to find out what will make them smile (or scream).

When you’re an essential provider of healthcare services, continually striving to drive-up standards of patient care, patient feedback is critical.