Platform
Key capabilities
Survey overview
Take a tour of SmartSurvey
Theme editor
Create on-brand surveys with ease
Logic & personalisation
Better data with smarter surveys
Reputation
Uncover insight, manage reviews
Cases
Act on feedback and follow up
AI translations
Survey in any language, instantly
Automate
Integrations
Sync feedback with your tech stack
API & webhooks
Connect feedback to any system
Email triggers & alerts
Route alerts to the right person
Salesforce
Sync responses with Salesforce
Power BI
Push survey data into Power BI
Collect
Email
Reach respondents by email
SMS
Reach respondents by text
Popups
Trigger pop ups on your site
Web embed
Embed surveys anywhere on site
Offline & kiosk
Gather responses without Wi-Fi
QR codes
Share surveys via print or screen
Tracking links
See which source drives responses
Analyse
Dashboards
Visualise and monitor your data
Sentiment analysis
Gauge the emotion behind answers
Text & thematic analysis
AI themes from open-text responses
Reports & exports
Download, share and schedule data
Solutions
Feedback programme
Customer
Collect, analyse & act on feedback
Employee
Turn employee feedback into action
Patient
Patient feedback to drive change
Citizen
Listen to your community’s voice
Research
Sharpen your market understanding
Org-wide
Unify feedback and scale insights
Industries
Industries
Retail & ecommerce
Feedback across the buying journey
Finance
Compliant feedback for FS teams
Travel & hospitality
Capture guest and traveller views
Government
Consult, survey and report easily
Healthcare
Patient and staff feedback tools
Education
Surveys built for schools and HE
Regulatory bodies
Surveys and consultations for compliance
Not for profit
Engage donors, members and staff
Pricing
Resources
Resources
Case studies
Real outcomes for real customers
GDPR
Your data rights and compliance
System status
Check service and system status
Blog
Helpful articles, tips and advice
Guides, tools & events
Ebooks, calculators and webinars
Security
How we keep your data safe
Accessibility guide
How we make surveys work for all
Product updates
Read about our latest features
API docs
See what you can build and automate
Partner programme
Grow your business with SmartSurvey
About us
The friendly team behind the user-friendly survey software.
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SmartSurvey and
Power BI
Integration
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Use cases
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