AI Translations
Stop losing precious time manually translating
AI Translations lets you translate surveys into dozens of languages in seconds. Responses automatically translate back to your language so you can analyse feedback in one place.
Trusted by 600,000+ happy customers
Run global feedback programmes in seconds
The old way
Copy text into Google Translate, paste translations back, and create separate surveys per market
Wait days for responses, export data, and send to translators to understand international feedback
Miss patterns and sentiment in responses because you can only analyse the languages you speak
Manually update multiple translated versions every time you need to add a question or fix wording
With AI Translations
Select languages and auto-translate your entire survey in a single click. Ready to be used in seconds
Responses are automatically translated to your default language in real-time as they arrive
See all feedback unified with the sentiment and themes identified across all languages
Refresh translations instantly when updating questions, with options to preserve manual edits
See AI Translations in action.
Try the product tour below
How AI Translations works
When language barriers disappear, you can finally run research at true global scale while maintaining the speed and insight quality you need.
Launch multilingual surveys instantly
- Auto-translate entire surveys with one click Select your target languages, enable auto translate, and SmartSurvey translates every question, answer option, and instruction text in seconds.
- Maintain control over translation quality
Each auto-translated version is marked with an AI indicator so you can review and manually edit any translation before publishing while keeping automation for everything else. - Update once, refresh everywhere
When you add questions or revise wording, use Safe Refresh to only update new content, or Force Refresh to regenerate everything while preserving your time investment.
Analyse global feedback without exporting
- See all responses in your language automatically
Enable automatic translation at the question level for open text fields, and every response that arrives in another language is instantly translated to your default survey language. - View unified insights across all markets
Translated responses appear everywhere in SmartSurvey, so your text analysis, word clouds, and sentiment detection work across all languages simultaneously. - Access original text when you need it
Every translated response includes a "Show Original" link, so you can verify nuance or context without leaving the platform or interrupting your analysis workflow.
Scale research across multiple regions
- Identify regional patterns at scale
Thematic and sentiment detection work across all responses regardless of original language, revealing whether product issues or service problems cluster in specific markets. - Process responses as they arrive
Response translation happens in real-time as feedback arrives, so you see what international respondents are telling you immediately without waiting for batch processing. - Track satisfaction and loyalty worldwide
Translations happen before you calculate scores, so your CSAT and NPS metrics include feedback from all languages, giving you a complete view of customer satisfaction and loyalty.
Integrate translation into team workflows
- Share dashboards that work globally
Stakeholders across regions access the same unified dashboards showing responses from all markets, already translated and analysed together. - Set up once per survey type
Create your survey with translations enabled, duplicate it for each new wave, with all of your translation settings carried forward automatically. - Filter and export unified datasets for deeper analysis
Choose whether exports include translated responses for unified analysis or keep both versions for verification, and filter by location or language to analyse specific segments.
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