Market Research Surveys

Get accurate insights to make informed decisions

  • Buy Survey Responses

    Need people to take your survey but don’t have contacts in your address book? Get responses with our Live Audience service.

  • Product Development

    Review customer feedback on products and services throughout the buying lifecycle to drive improvements.

  • Market Trends

    Gather accurate data to develop a clear industry picture in order to make smart, informed decisions fast.

  • Brand Awareness

    Accrue feedback to benchmark your brand against your competitors in order to increase your market share.

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Trusted by 260,000+
happy customers

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Connect with your customers effectively

Distribute mobile responsive customer satisfaction surveys via web links, emails, social media or QR codes and collect results in real-time. Send by SMS, collect data offline or capture data from web site visitors. Gather customer feedback anytime, anywhere.

  • Web Intercept

    Get real-time feedback from your website visitors with targeted surveys. Trigger them to appear based on the pages visited.

  • Offline

    Extend the reach of your surveys by collecting data at the point of experience. Save feedback ready to download when you’re connected.

  • Popups

    Capture information about your business from web site visitors. Use relevant triggers to get opinion directly from the people that matter.

  • Kiosk

    Collect in-the-moment feedback from any location. Gather honest consumer insight at the point of experience, when it matters most.

  • Mobile

    All surveys created with SmartSurvey software are mobile responsive. Catch people on the move and capture information when it matters.

  • Telephone Surveys

    Generate unique survey links to get answers on your customer’s behalf. Merge results with data gathered elsewhere to build the full picture.

  • SMS Invitation

    Send your survey by SMS and target users on the move. Reach your audience anywhere, at anytime and capture feedback instantly.

  • Social Media

    Engage with like-minded people and collect their feedback. Share surveys directly onto any social media platform and gather opinion fast.

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Get in touch

Book a demo

Book Your Live Personalised Demonstration

Request a free live and personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.