Market Research Surveys

Get accurate insights to make informed decisions

• Buy Survey Responses

  Need people to take your survey but don’t have contacts in your address book? Get responses with our Live Audience service.

• Product Development

  Review customer feedback on products and services throughout the buying lifecycle to drive improvements.

• Market Trends

  Gather accurate data to develop a clear industry picture in order to make smart, informed decisions fast.

• Brand Awareness

  Accrue feedback to benchmark your brand against your competitors in order to increase your market share.

Connect with your customers effectively

Distribute mobile responsive customer satisfaction surveys via web links, emails, social media or QR codes and collect results in real-time. Send by SMS, collect data offline or capture data from web site visitors. Gather customer feedback anytime, anywhere.

• Web Intercept

  Get real-time feedback from your website visitors with targeted surveys. Trigger them to appear based on the pages visited.

• Offline

  Extend the reach of your surveys by collecting data at the point of experience. Save feedback ready to download when you’re connected.

• Popups

  Capture information about your business from web site visitors. Use relevant triggers to get opinion directly from the people that matter.

• Kiosk

  Collect in-the-moment feedback from any location. Gather honest consumer insight at the point of experience, when it matters most.

• Mobile

  All surveys created with SmartSurvey software are mobile responsive. Catch people on the move and capture information when it matters.

• Telephone Surveys

  Generate unique survey links to get answers on your customer’s behalf. Merge results with data gathered elsewhere to build the full picture.

• SMS Invitation

  Send your survey by SMS and target users on the move. Reach your audience anywhere, at anytime and capture feedback instantly.

• Social Media

  Engage with like-minded people and collect their feedback. Share surveys directly onto any social media platform and gather opinion fast.