Metropolitan Police

The Metropolitan Police streamlined its community outreach surveys to meet community policing needs.

Case Studies / Metropolitan Police

What were the challenges you were experiencing before you started using SmartSurvey?

We started using SmartSurvey because it was difficult to set policing priorities for our communities in line with what those communities wanted, and we needed to be able to reach out and get real responses to real questions. SmartSurvey allowed us to do that easily, affordably and securely.

Why did you choose SmartSurvey over other competing online survey products?

We researched the available options extensively and found that SmartSurvey’s pricing, customer service, backup and flexibility offered the most suitable solution for our community outreach surveys.

What was the result that came from using SmartSurvey and what difference or impact has it made or will it make?

As a result of using SmartSurvey, our policing priorities are now in line with community needs and not the individual agendas of our ward panel members.

Would you recommend SmartSurvey to your peers and colleagues?

Absolutely. In fact, I already have!

Industry:

Public Services

Number of employees:

10001+

or

What makes SmartSurvey right for you?

From event feedback to sophisticated market research, SmartSurvey is your best choice.

  • UK-based and secure

    We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

  • Dedicated support

    Access to a knowledgeable account manager for personal assistance for when you most need it.

  • Flexible to suit your needs

    Our friendly design team is on hand to assist with any bespoke design and custom development requests.

  • We’ll go that extra step

    We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help