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Employee Satisfaction Surveys

Increased employee job satisfaction leads to a more productive workforce and a more successful business.

  • Benefit from improved employee engagement 
  • Improve levels of staff retention
  • Show your employees you understand their needs

Find out how you can create your own employee satisfaction survey below

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Create your first survey


A personalised guide to SmartSurvey


Creating employee satisfaction surveys

Get to the heart of what drives your workforce and affects the mood in the workplace with job satisfaction surveys. Time spent on understanding your employees will pay dividends in the long run, as employee satisfaction directly impacts customer satisfaction. Online surveys are an efficient way of gathering the feedback needed to unearth insights about your workforce's happiness. Create your online job and employee satisfaction questionnaires easily from scratch, or with pre-built templates, and distribute to all your employees with one click.

How to use employee satisfaction surveys and questionnaires

It doesn't matter if you only have a handful of employees or thousands, understanding how they feel about their employment is a key factor in staff retention and employee engagement. If your employees aren't satisfied it can have a knock-on effect across your whole company. Downcast colleagues in the office will have a negative impact on the rest of the team. Plus, their negative attitude will cast your company or brand in a less than positive light when dealing with customers. It could be very detrimental if key clients are managed by disgruntled employees. Further more, we all know that feeling motivated, excited and engaged by your job means you're naturally more productive. Job satisfaction is vital if you want a highly productive workforce.

The simplest way to find out if your employees are satisfied at work is to ask them!. Assess your employees' attitude towards your company, explore passion factors, pick up burnout tendencies, measure loyalty and engagement, and judge workplace climate … all with carefully crafted employee satisfaction surveys.

How to create employee satisfaction surveys

With the feedback collected from carefully created employee satisfaction surveys you can build a happy, positive and productive workforce. Create the online surveys yourself or task your HR department with exploring the following areas of employee satisfaction:

Job satisfaction

Ask questions to discover if your employees find their work purposeful and challenging. Do they want more responsibility? What are their opinions on the processes and procedures? What would they change about their role?

Development, training and career progression

Do your staff feel like they have opportunities to grow and develop? Is there room for progression? And do they get enough advice on their career path within the company?


What do your employees think of the team they work in? When there's great chemistry in a team there's nothing that can't be achieved.

Benefits and rewards

You may think the benefits you offer are brilliant, but what do your employees think? Is there more you can do to support their productivity, well-being and health? May be a weekly cake run will help with office morale!

Management and leadership

According to your employees, how available is management? Do they get regular feedback? If there's friction between managers and your employees it's vital for employee satisfaction that these issues are resolved.

Work-life balance and commuting

Is there anything you can to do improve your employees' well-being? Find out by asking questions about their work-life balance, work station set-up and how they commute. Would working remotely help avoid long and stressful commutes?

Use the information gathered to increase employee engagement, improve training, created career progression programs and generate reward schemes that will boost your employees' satisfaction.

Employee survey templates

Feel free to use or customise one of our ready-made online survey templates:

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What our customers say?

"We use the smartsurvey tool in all parts of the business, ranging from gathering attendance details for events, asking for evaluation on courses, as well as requesting feedback on new company initiatives. We would be lost without it."

Clare Bowers, Communications & Engagement Manager - HMV

"Dogs Trust has found Smart Survey invaluable for finding out the opinions of or supporters in an easy format. The survey was simple to set up but it looked very professional to our supporters. We can only thank SmartSurvey for all their help."

Charlotte Blunden, DogsTrust

"SmartSurvey is great. Our team use it on a regular basis to poll employees and to get rsvps to events we hold. It is extremely easy to use and a great tool for simplifying my job."

Julie, Oracle

Get started and create your first survey

If you would like a demo from one of our friendly team members then please request a demo, or you can call us on 0800 0937 822.