Creating employee satisfaction surveys
Get to the heart of what drives your workforce and affects the mood in the workplace with job satisfaction surveys. Time spent on understanding your employees will pay dividends in the long run, as employee satisfaction directly impacts customer satisfaction. Online surveys are an efficient way of gathering the feedback needed to unearth insights about your workforce's happiness. Create your online job and employee satisfaction questionnaires easily from scratch, or with pre-built templates, and distribute to all your employees with one click.
How to use employee satisfaction surveys and questionnaires
It doesn't matter if you only have a handful of employees or thousands, understanding how they feel about their employment is a key factor in staff retention and employee engagement. If your employees aren't satisfied it can have a knock-on effect across your whole company. Downcast colleagues in the office will have a negative impact on the rest of the team. Plus, their negative attitude will cast your company or brand in a less than positive light when dealing with customers. It could be very detrimental if key clients are managed by disgruntled employees. Further more, we all know that feeling motivated, excited and engaged by your job means you're naturally more productive. Job satisfaction is vital if you want a highly productive workforce.
The simplest way to find out if your employees are satisfied at work is to ask them!. Assess your employees' attitude towards your company, explore passion factors, pick up burnout tendencies, measure loyalty and engagement, and judge workplace climate … all with carefully crafted employee satisfaction surveys.
How to create employee satisfaction surveys
With the feedback collected from carefully created employee satisfaction surveys you can build a happy, positive and productive workforce. Create the online surveys yourself or task your HR department with exploring the following areas of employee satisfaction:
Ask questions to discover if your employees find their work purposeful and challenging. Do they want more responsibility? What are their opinions on the processes and procedures? What would they change about their role?
Development, training and career progression
Do your staff feel like they have opportunities to grow and develop? Is there room for progression? And do they get enough advice on their career path within the company?
What do your employees think of the team they work in? When there's great chemistry in a team there's nothing that can't be achieved.
Benefits and rewards
You may think the benefits you offer are brilliant, but what do your employees think? Is there more you can do to support their productivity, well-being and health? May be a weekly cake run will help with office morale!
Management and leadership
According to your employees, how available is management? Do they get regular feedback? If there's friction between managers and your employees it's vital for employee satisfaction that these issues are resolved.
Work-life balance and commuting
Is there anything you can to do improve your employees' well-being? Find out by asking questions about their work-life balance, work station set-up and how they commute. Would working remotely help avoid long and stressful commutes?
Use the information gathered to increase employee engagement, improve training, created career progression programs and generate reward schemes that will boost your employees' satisfaction.
Employee survey templates
Feel free to use or customise one of our ready-made online survey templates: