Patient Experience Survey 2026 - 'Your care' at Great Western Hospital (Swindon)

Healthwatch West Berkshire is partnering with the Patient Experience Team at Great Western Hospital to hear from local residents.

Whether you visited for an appointment, an inpatient stay, or an emergency, your feedback helps the hospital understand what is working well and where improvements are needed.

Quick & Anonymous: Takes only 2 minutes.
Direct Impact: Your views go directly to the GWH team to help shape future care.

Thank you for helping us improve services for the West Berkshire community.

This Survey Closes 12pm Monday 02nd March 2026

Patient Experience Survey 2026 - 'Your care' at Great Western Hospital (Swindon)

1. Share your experience: Great Western Hospital (GWH)

1. What is the first part of your postcode? e.g., RG14,RG7, etc *

2. When did you last receive care/services at Great Western Hospital (GWH)? *

3. Which department(s) or unit(s) did you attend during your visit to GWH? (Please tick all that apply) *

4. How did you arrange your appointment or admission? *

5. How easy was it to access the care you needed? *

6. Were you treated with dignity, kindness and respect by the hospital staff? *

7. Did staff explain things clearly and answer any questions you had? *

8. Did you feel involved in decisions about your care or treatment? *

9. Were you kept informed about any delays or changes to your care? *

10. How would you rate the cleanliness of the facilities you used? *

11. GWH want to make sure all patients feel safe whilst in their care - Did you feel safe during your time at the hospital?
*

12. If you were admitted or had a procedure, were you given clear information about your recovery and follow-up? *

13. How did you find the discharge process? *

14. How satisfied were you with the support and aftercare you received, following your discharge from the Hospital (GWH)? *

15. Where did you hear about us? *

16. On a scale from 0 to 10, how would you rate your overall experience at the Hospital (GWH)?
(0 = Very poor, 10 = Excellent) *

17. How likely are you to recommend the Hospital (GWH) to others?
*

18. What is your age? *

19. What is your gender identity? *

20. What is your ethnic group? *

21. Do you have any physical disabilities, learning disabilities, or sensory

impairment? Please feel free to provide further details *

Patient Experience Survey 2026 - 'Your care' at Great Western Hospital (Swindon)

1. Share your experience: Great Western Hospital (GWH)

1. What is the first part of your postcode? e.g., RG14,RG7, etc *

2. When did you last receive care/services at Great Western Hospital (GWH)? *

3. Which department(s) or unit(s) did you attend during your visit to GWH? (Please tick all that apply) *

4. How did you arrange your appointment or admission? *

5. How easy was it to access the care you needed? *

6. Were you treated with dignity, kindness and respect by the hospital staff? *

7. Did staff explain things clearly and answer any questions you had? *

8. Did you feel involved in decisions about your care or treatment? *

9. Were you kept informed about any delays or changes to your care? *

10. How would you rate the cleanliness of the facilities you used? *

11. GWH want to make sure all patients feel safe whilst in their care - Did you feel safe during your time at the hospital? *

12. If you were admitted or had a procedure, were you given clear information about your recovery and follow-up? *

13. How did you find the discharge process? *

14. How satisfied were you with the support and aftercare you received, following your discharge from the Hospital (GWH)? *

15. Where did you hear about us? *

16. On a scale from 0 to 10, how would you rate your overall experience at the Hospital (GWH)?(0 = Very poor, 10 = Excellent) *

17. How likely are you to recommend the Hospital (GWH) to others? *

18. What is your age? *

19. What is your gender identity? *

20. What is your ethnic group? *

21. Do you have any physical disabilities, learning disabilities, or sensory impairment? Please feel free to provide further details *

11. GWH want to make sure all patients feel safe whilst in their care - Did you feel safe during your time at the hospital?
*

16. On a scale from 0 to 10, how would you rate your overall experience at the Hospital (GWH)?
(0 = Very poor, 10 = Excellent) *

17. How likely are you to recommend the Hospital (GWH) to others?
*

21. Do you have any physical disabilities, learning disabilities, or sensory

impairment? Please feel free to provide further details *