Feedback survey - cancelling your recurring card payment

To help us improve this service, we’d like to get your feedback about cancelling a recurring card payment. Do not use this form to provide any personal or financial information.

Survey responses are not regularly monitored. If you have a question about your recurring card payment and would like a reply, email enquiries@environment-agency.gov.uk or phone 03708 506 506 (Monday to Friday, 8am to 6pm, except public holidays).

Overall, how did you feel about the service you used today?

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Why are you cancelling your recurring card payment? (Select all that apply) *

I want to change my rod licence type
I want my next licence to start on a different date
I need to change my card details
I have decided not to fish
I no longer want to use a recurring card payment
Other (please specify):

How could we improve this service? Do not include any personal or financial information, for example your licence number or credit card number. (Optional)