2021 Business Coronavirus Impact Survey

Your local councils are acutely aware that this new year is an extremely challenging time for local businesses and it’s very important that we continue to focus our efforts on current and emerging issues as accurately and effectively as possible. Thank you very much for your help; this survey should take you no longer than 15 minutes to complete. Please feel free to complete the survey more than once, at different times or if your situation or views change. Survey response data are not business-specific and will directly inform both our conversations and our economic response and recovery work with partners from Government, New Anglia LEP, other local authorities and local business groups.

1. Please provide some basic information about your business: *

What is your business's postcode?

3. Do you consider your business to be in one of the following, wider, industries/sectors? *

Tourism
Energy
Advanced engineering
None of the above

4. Have you accessed any of the financial support made available to businesses by the Government, local authorities and/or banks? *

	Yes	No
Retail Discount Business Rates Holiday	Retail Discount Business Rates Holiday Yes	Retail Discount Business Rates Holiday No
Banks’ Coronavirus Business Interruption Loan Scheme	Banks’ Coronavirus Business Interruption Loan Scheme Yes	Banks’ Coronavirus Business Interruption Loan Scheme No
Coronavirus Job Retention Scheme (furlough scheme)	Coronavirus Job Retention Scheme (furlough scheme) Yes	Coronavirus Job Retention Scheme (furlough scheme) No
Self-employment Income Support Scheme	Self-employment Income Support Scheme Yes	Self-employment Income Support Scheme No
Other local authority grants/reliefs	Other local authority grants/reliefs Yes	Other local authority grants/reliefs No
Other New Anglia LEP grants or support	Other New Anglia LEP grants or support Yes	Other New Anglia LEP grants or support No

5. Have you encountered any challenges in accessing the support listed in Question 4 and/or support from banks, lenders, insurers etc.?

6. What are your immediate business concerns? Please rank the following from 1 to 5, where 1 is your most pressing concern:

[ please note that you can only - and must - tick one box in each of the columns. For each row, please indicate whether this is your top priority, 1, through to 5 for your least-pressing priority ] *

	1	2	3	4	5
Costs and cashflow	Costs and cashflow 1	Costs and cashflow 2	Costs and cashflow 3	Costs and cashflow 4	Costs and cashflow 5
Revenue and reduced demand for your goods or services	Revenue and reduced demand for your goods or services 1	Revenue and reduced demand for your goods or services 2	Revenue and reduced demand for your goods or services 3	Revenue and reduced demand for your goods or services 4	Revenue and reduced demand for your goods or services 5
Disruption to the supply of materials, goods and services to your business	Disruption to the supply of materials, goods and services to your business 1	Disruption to the supply of materials, goods and services to your business 2	Disruption to the supply of materials, goods and services to your business 3	Disruption to the supply of materials, goods and services to your business 4	Disruption to the supply of materials, goods and services to your business 5
Disruption to the distribution of your goods or services to the marketplace	Disruption to the distribution of your goods or services to the marketplace 1	Disruption to the distribution of your goods or services to the marketplace 2	Disruption to the distribution of your goods or services to the marketplace 3	Disruption to the distribution of your goods or services to the marketplace 4	Disruption to the distribution of your goods or services to the marketplace 5
Employee absenteeism and availability	Employee absenteeism and availability 1	Employee absenteeism and availability 2	Employee absenteeism and availability 3	Employee absenteeism and availability 4	Employee absenteeism and availability 5

7. What resources and support do you need at this time (e.g. financial, skills/workforce, advice and guidance, virtual business support such as grants clinics or HR advice)?

8. What resources and support do you anticipate needing in the near future (e.g. financial, skills/workforce, advice and guidance, virtual business support such as grants clinics or HR advice)?

9. What could your local District or Borough Council do to help your business whilst current restrictions are in place and when those are lifted (e.g. local grants, recruitment, advice and guidance, virtual business support such as grants clinics or HR advice)?

10. Are your key staff able to work from home? ... *

... and have you been able to migrate any of your business/services online (e.g. using e-commerce, click-&-collect)? *

Yes
Not possible/appropriate
No, but there are plans to do so

11. If the Coronavirus restrictions were to end today, how long do you think that it would take you to return to business-as-usual? *

12. How many full-time equivalent employees and apprentices did your business have within this District or Borough immediately before the Coronavirus pandemic, last spring? *

Employees	*
Apprentices	*

13. How many of the employees and apprentices stated in Answer 12 have had at least some unpaid leave or reduced working hours (best estimate)? *

Employees	*
Apprentices	*

14. How many of the employees and apprentices stated in Answer 12 are currently furloughed (best estimate)? *

Employees	*
Apprentices	*

15. How many of the employees and apprentices stated in Answer 12 have been laid off (best estimate)? *

Employees	*
Apprentices	*

16. How many full-time equivalent employees and apprentices does your business currently have within this District or Borough? *

Employees	*
Apprentices	*

17. How many of the employees and apprentices stated in Answer 16 do you think are at risk due to the Coronavirus situation in the next month (best estimate)? *

Employees	*
Apprentices	*

18. How many of the employees and apprentices stated in Answer 16 do you think are at risk due to the Coronavirus situation in the next 6 months (best estimate)? *

Employees	*
Apprentices	*

19. How many new jobs have you created (or expect to create) at least temporarily, due to the Coronavirus pandemic (best estimate)? *

20. How has the Coronavirus pandemic affected your sales/revenues so far this year? *

	-100%	-75%	-50%	-25%	Same	+25%	+50%	+75%	+100%+
(as approximate % of 2019/20)	(as approximate % of 2019/20) -100%	(as approximate % of 2019/20) -75%	(as approximate % of 2019/20) -50%	(as approximate % of 2019/20) -25%	(as approximate % of 2019/20) Same	(as approximate % of 2019/20) +25%	(as approximate % of 2019/20) +50%	(as approximate % of 2019/20) +75%	(as approximate % of 2019/20) +100%+

21. How do you think the Coronavirus pandemic will affect your sales/revenue in the next month? *

	-100%	-75%	-50%	-25%	Same	+25%	+50%	+75%	+100%+
(as approximate % of 2019/20)	(as approximate % of 2019/20) -100%	(as approximate % of 2019/20) -75%	(as approximate % of 2019/20) -50%	(as approximate % of 2019/20) -25%	(as approximate % of 2019/20) Same	(as approximate % of 2019/20) +25%	(as approximate % of 2019/20) +50%	(as approximate % of 2019/20) +75%	(as approximate % of 2019/20) +100%+

22. How do you think the Coronavirus pandemic will affect your sales/revenue in the next 3 months? *

	-100%	-75%	-50%	-25%	Same	+25%	+50%	+75%	+100%+
(as approximate % of 2019/20)	(as approximate % of 2019/20) -100%	(as approximate % of 2019/20) -75%	(as approximate % of 2019/20) -50%	(as approximate % of 2019/20) -25%	(as approximate % of 2019/20) Same	(as approximate % of 2019/20) +25%	(as approximate % of 2019/20) +50%	(as approximate % of 2019/20) +75%	(as approximate % of 2019/20) +100%+

23. What are the current effects of the Coronavirus pandemic on the supply of raw materials, products and/or services for your business? *

	Severe	Moderate	Negligible	None
(scale of impact)	(scale of impact) Severe	(scale of impact) Moderate	(scale of impact) Negligible	(scale of impact) None

24. What do you predict the effects of the Coronavirus pandemic will be on the supply of raw materials, products and/or services for your business in the next two months? *

	Severe	Moderate	Negligible	None
(scale of impact)	(scale of impact) Severe	(scale of impact) Moderate	(scale of impact) Negligible	(scale of impact) None

25. What are the current effects of the Coronavirus pandemic on the supply of employees or contracted labour to your business? *

	Severe	Moderate	Negligible	None
(scale of impact)	(scale of impact) Severe	(scale of impact) Moderate	(scale of impact) Negligible	(scale of impact) None

26. What are the current effects of the UK's exit from the EU on your business, in terms of aspects like staffing and workforce, import and export procedures, trading with the EU and regulations? *

	Severe	Moderate	Negligible	None
(scale of impact)	(scale of impact) Severe	(scale of impact) Moderate	(scale of impact) Negligible	(scale of impact) None

Privacy Notice
1. Who we are: Great Yarmouth Borough Council is carrying out this survey on behalf of Broadland District Council (BDC), Great Yarmouth Borough Council (GYBC), the Borough Council of King’s Lynn & West Norfolk (KLWN), North Norfolk District Council (NNDC), Norwich City Council (NCC), and South Norfolk Council (SNC). GYBC is Data Controller in respect of the responses it receives on behalf of all four Councils and remains the sole Controller in respect of data regarding businesses in the GYBC area. Data relating to businesses located within the districts of BDC, KLWN, NNDC, NCC and SNC is transferred securely to those individual Councils, who then become the joint Data Controller of the data, alongside GYBC.
2. How we use your information: The Council that covers the area that your business is located in will use your personal information for the purposes of supporting your business during the Coronavirus pandemic. In addition, GYBC uses this data to determine which Council covers the area your business is located in, in order to transfer your completed survey to your Council. The data is lawfully processed with your consent (as defined under Article 6(1)(a) of UK General Data Protection Regulations (UK GDPR) and in line with the General Data Protection Regulations (EU) 2016/679 (GDPR) and the Data Protection Act 2018.
3. Data Sharing: The data you provide in this survey will only be shared with other organisations as outlined in Section 1 to ensure that your local Council receives your completed survey. Anonymised data will be shared with Local Government, Central Government and the New Anglia Local Enterprise Partnership for the purposes outlined in Section 2.
4. Retention: Your information will be kept strictly confidential and will be stored securely by the Councils. Your data will be held for a maximum of 36 months from 15 January 2021, after which time it will be securely deleted.
5. Your rights: You have a number of rights available to you including the right of access, rectify, restrict, object or port your data. To find out more about these rights, please click here or click here to email our Data Protection Officer (DPO). The Information Commissioner’s Office can be contacted via www.ico.org.uk.