York and Scarborough Teaching Hospitals NHS Foundation Trust wants to know about your recent experience of visiting one of its hospitals - York, Scarborough or Bridlington - as an outpatient or staying on a ward. 

The feedback you give will be anonymous and will be used to improve the care provided. 

 

1. Which hospital did you visit? 

 

2. Were you: 

 

3. Did staff ask you what was important to you / what mattered to you? 

 

4. How much did you feel listened to by staff? Please rate it out of five with one being not at all and five being completely listened to. 

 

5. How much do you think staff cared for you as a person, not just as a patient? Rate this from one being not at all to five being completely cared for as a person. 

 

6. How much did staff involve you in decisions about your care? Rate from one, not at all, to five stars if you were fully involved in decisions about your care. 

 

7. Is there anything else you want to tell us about person-centred (personalised) care in hospital?