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Spread a Smile Feedback Questionnaire 2024

Page 1

Thank you so much for completing this questionnaire. We really appreciate you taking the time to do so. Please note that this is an anonymous survey and your answers will be used to help us improve our work and ensure that we are always providing the best possible services.
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Question 1.

What is your home county?

- Required.
This question requires an answer
Please Select
This is required
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Question 2.

What is your ethnicity?

- Required.
This question requires an answer
Ethnicity
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Question 3.

How old is your child?

- Required.
This question requires an answer
Age
Question 4.

What is your child's condition? (Optional)

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Question 5.

At which hospital does your child receive treatment?

- Required.
This question requires an answer
Please Select
This is required
Question 6.

If your child receives treatment at any additional hospitals, please list below:
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Question 7.

Please select all of the Spread a Smile services that you or your child/young person has received or taken part in.
(Tick all that apply)

- Required.
This is required
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Question 8.

Please tell us how Spread a Smile services have made a difference to your child/young person.

- Required.
Question 9.

If relevant, please tell us how Spread a Smile services have made a difference to any siblings.
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Question 10.

Do you feel that a visit from Spread a Smile entertainers (either virtual or in-person) may help to:

- Required.
This question requires an answer
Provide a distraction from treatments and/or procedures
Make procedures less distressing and/or easier to manage
Reduce pain
Reduce anxiety
Question 11.

If applicable, please provide specific examples of how Spread a Smile entertainer visits have helped your child to better manage procedures, treatments, hospital admissions and/or appointments.
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Question 12.

Do you feel that visits from Spread a Smile entertainers (either virtual or in-person) can improve the mood of your child?

- Required.
Question 13.

If yes, how long does the positive change in their mood last for?
This is required
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Question 14.

Do you feel that visits from Spread a Smile entertainers (either virtual or in-person) can:

- Required.
This question requires an answer
Make the hospital environment seem less scary for your child
Improve the overall hospital experience for your child
Help your child to socialise and interact with others
Have a positive impact on your child's mental health and emotional well-being
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Question 15.

How could we improve Spread a Smile entertainer visits? (either virtual or in-person)

- Required.
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Question 16.

Please rate the following aspects of your interaction with Spread a Smile using the boxes below

- Required.
This question requires an answer
Caring and respectful nature of team
Communication with team
Feeling listened to by team
Quality of Spread a Smile entertainment
Ability to adapt entertainment to my child's age and/or abilities
Being sensitive to how my child is feeling
Ability to understand the individual needs of my child
Safeguarding during visits (in-person or virtual)
Overall experience of Spread a Smile
Question 17.

Please share any other comments or feedback with us about the impact of our work or to help us improve.