Civil Service Pensions 2022 website - member survey

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1. On a scale of 1-7, how satisfied are you with the new Civil Service Pensions website?

(1 – extremely unsatisfied, 7 - extremely satisfied)

2. On a scale of 1-7, how easy do you did you find the new Civil Service Pensions website to use?

(1 – extremely difficult, 7 - extremely easy)

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3. Can you tell us why you scored the website that way? *

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4. Roughly how often do you visit the Civil Service Pensions website? *

Every day
Once a week
Once a month
Every few months
Once a year
This is the first time

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5. Overall, do you feel the new Civil Service Pensions website is an improvement over the previous website? *

Yes
No

Can you tell us why you answered that way?

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6. Finally, which of these statements best describes you? *

I'm currently employed by the Civil Service and contributing to the pension scheme
I'm a previous member of the Civil Service Pension Scheme, but I'm not claiming my pension yet
I'm a pensioner, receiving my Civil Service Pension
I'm still employed by the Civil Service, but also receiving a pension from the scheme
None of these (please specify)

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