COVID-19 Impact Survey for PVAO Pensioners

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1. Issues and Concerns
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1. Describe your current situation in this time of the PANDEMIC or COVID-19 crisis. Please "check" applicable answers only.

I am well taken cared of by family members or relatives.
I wear face masks and observe health protocols such as frequent washing and social distancing.
I stay home most of the time.
I can go out for medical check up.
I can go out to withdraw my pension.
I am well provided with essential goods - food supplies, medicines, PPEs, etc.
Other (please specify):

2. Difficulties encountered during the Quarantine. Please "check" applicable answers.

No public transport available to go to the Bank to withdraw pension.
No public transport available to go for medical check up.
My PVAO pension was blocked.
I do not know how to update my status with PVAO during this time of the Pandemic.
Shortage of food supplies.
Not enough PPE (face masks), alcohol, vitamins, maintenance medicines.
No assistance received from local government (grocery packs, PPEs, etc)
I do not know how to request for medical/hospitalization/medicines reimbursement under the Veterans Hospitalization and Medical Care Program (VHMCP).
I cannot attend to my regular check up because the VMMC Out-Patient Services is closed.
My servicing bank did not deliver my pension on time at my house.
Other (please specify):

3. Were you ably assisted in any of the following you were concerned about: (Please "check" applicable answers)

Updating of Pensioner's Status (through Skype/Interview, Messenger, submission of PUF)
Follow-up of Notice of Approval (NOA) / Notice of PVAO Pensioner's Account (NOPPA)
Follow-up status of claims filed (Old Age Pension, Burial Assistance, Educational Benefits, Medical reimbursements)
Application for VFP Membership
Application for PVAO Pensioner's ID
Other (please specify):

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