Newcastle OHS Manager/HR Feedback Survey

Newcastle OHS Manager/HR Feedback Survey

1. Thank you very much for taking the time to complete this short questionnaire – it should take no more than 5 minutes to complete, and will help us deliver as good a service as possible.

1. Which organization are you from? *

Newcastle-upon-Tyne Hospitals (NUTH)
Lead Employer Trust (LET) Doctors in training
Other: NHS
Other: non-NHS

2. How would you rate the following: *

	Very satisfied	Satisfied	Unsatisfied	Very unsatisfied	Not relevant
Ease of accessing the service	Ease of accessing the service Very satisfied	Ease of accessing the service Satisfied	Ease of accessing the service Unsatisfied	Ease of accessing the service Very unsatisfied	Ease of accessing the service Not relevant
Pre-appointment communication	Pre-appointment communication Very satisfied	Pre-appointment communication Satisfied	Pre-appointment communication Unsatisfied	Pre-appointment communication Very unsatisfied	Pre-appointment communication Not relevant
Time to appointment	Time to appointment Very satisfied	Time to appointment Satisfied	Time to appointment Unsatisfied	Time to appointment Very unsatisfied	Time to appointment Not relevant
Use of remote consulting	Use of remote consulting Very satisfied	Use of remote consulting Satisfied	Use of remote consulting Unsatisfied	Use of remote consulting Very unsatisfied	Use of remote consulting Not relevant
Content of report	Content of report Very satisfied	Content of report Satisfied	Content of report Unsatisfied	Content of report Very unsatisfied	Content of report Not relevant
Follow-up arrangements	Follow-up arrangements Very satisfied	Follow-up arrangements Satisfied	Follow-up arrangements Unsatisfied	Follow-up arrangements Very unsatisfied	Follow-up arrangements Not relevant
Post-appointment communication	Post-appointment communication Very satisfied	Post-appointment communication Satisfied	Post-appointment communication Unsatisfied	Post-appointment communication Very unsatisfied	Post-appointment communication Not relevant

3. Overall, did you find the Occupational Health Service a useful service? *

Yes
No

4. Which part(s) of the service did you find most useful? *

Advice contained in the report (e.g. adjustments, advice on return to work plans)
Access to support services (e.g. counselling, psychology, physiotherapy)
Expediting appointments (if applicable)
General support for the employee
Other (please specify):

5. What could be improved to make the Occupational Health Service a more useful service for you? *

Waiting times
Content of report
Time to receipt of report
Nature of appointments (timing/locations)
Access to support services (e.g. physiotherapy, counselling, psychology)
Communication (e.g. emails relating to reports, appointment details, etc)
Other (please specify):