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Enhanced Access Patient Survey
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1.
Question 1.
The NHS is planning to improve access to services. Through something called Enhanced Access, they want to improve access to general practice between 6.30pm-8pm weekday evenings and 9am-5pm on Saturdays.
NHS England have asked that we offer a mix of appointments and a mix of different clinicians providing them across the Primary Care Network Practices which includes Allport Surgery, Civic Medical Centre, Eastham Group Practice, The Orchard Surgery, Spital Surgery and Sunlight Group Practice.
Clinicians who will provide enhanced access across the PCN included: General Practitioner, Advanced Nurse Practitioner, Practice Nurse, Health Care Assistant, Clinical Pharmacist, Wellbeing Practitioner, Health Coach, Mental Health Care Co-ordinator.
We are asking for your feedback to enable us to plan our GP primary care services based on the needs of local people.
Required
- Required.
I understand.
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2.
Question 2.
Which Practice are you from?
Required
- Required.
Allport Surgery
Civic Medical Centre
Eastham Group Practice
The Orchard Surgery
Spital Surgery
Sunlight Group Practice
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3.
Question 3.
Which Practice are you from?
Required
- Required.
Allport Surgery
Civic Medical Centre
Eastham Group Practice
The Orchard Surgery
Spital Surgery
Sunlight Group Practice
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4.
Question 4.
Are you:
Required
- Required.
Male
Female
Other
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5.
Question 5.
What is your age?
Required
- Required.
16-24
25-34
35-44
45-54
55-64
65-74
75-84
85+
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6.
Question 6.
What is your ethnic group? (choose one that best describes your ethnic group or background)
Required
- Required.
White
Mixed / Multiple ethnic groups
Asian / Asian British
Black / African / Caribbean / Black British
Other ethnic group
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7.
Question 7.
Choose the option below that best describes your employment status:
Required
- Required.
Full time
Part time
Retired
Carer
Student
Unemployed
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8.
Question 8.
If ROUTINE primary care services are available evenings and weekends how likely are you to access these?
Required
- Required.
Very likely
Likely
Unsure
Not likely
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9.
Question 9.
What time would you likely access the service for ROUTINE appointments?
Required
- Required.
Weekday evenings 18:30-20:00
Saturday mornings
Saturday afternoons
Unlikely to access the service as would access the practice during 08:00 and 18:30 on weekdays
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10.
Question 10.
What ROUTINE services would you access?
Required
- Required.
Smears
Vaccinations
Baby Immunisations
Travel Vaccinations
Long Term Condition Reviews
Medication Reviews
Women's Health (contraception, HRT, Menopause)
Lifestyle Management
Mental Health Reviews
Men's Health (Inc. prostate)
Other
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11.
Question 11.
Which of the following form of consultation would you prefer to use for a ROUTINE clinician consultation during enhanced access?
Required
- Required.
Telephone Consultation
Video Consultation
Face to Face
Online Consultations
Text Messaging
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12.
Question 12.
Would you be happy to be seen at another site for your ROUTINE appointment as listed above?
Required
- Required.
Yes
No
13.
Question 13.
Any other comments you may have: