Resident Permit Zone (RPZ) Feedback

At the Full Council meeting held on the 1 March, councillors approved an increase to Resident Permit Zone (RPZ) costs. The new costs, effective on 1 April 2022, rise from £42.00 to £72.00 for the 1st permit, and from £84.00 to £144.00 for the second (including any additional permits). To assist the council in terms of improvements and future efficiencies in the service, permit holders are invited to complete the following short survey:

1. Are you an existing permit holder? *

Yes, I have one permit.

Yes, I have two permits.

No, I don't have a permit.

2. How do you purchase your permit (visitor vouchers if applicable)? *

a) Via the website.
b) Over the telephone.

c) By visiting the council offices.

3. If your previous answer was either b) or c): Is there anything the council could do to help you use our online services?

4. The council is exploring ways to modernise its IT finance systems and how we receive payments. Based on your current experience of purchasing permits, are there improvements you would like the council to consider in the future?

1. Are you an existing permit holder? *

2. How do you purchase your permit (visitor vouchers if applicable)? *

3. If your previous answer was either b) or c): Is there anything the council could do to help you use our online services?

4. The council is exploring ways to modernise its IT finance systems and how we receive payments. Based on your current experience of purchasing permits, are there improvements you would like the council to consider in the future?

5. Please use the space below for any other comments or feedback: