Lost Customer Survey
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Dear valued customer,
We are reaching out to understand why you have decided to discontinue your use of our
**products** or **services**.
Your feedback is important to us, and we would appreciate if you could take a few minutes to complete the following survey. Your responses will help us improve our products and services and ensure that we meet the needs and expectations of our customers. Thank you in advance for your time and cooperation.
How long have you been a customer of our company?
Less than 6 months
6 months to 1 year
1 to 2 years
More than 2 years
How did you first hear about our company?
Referral from a friend or family member
Other (please specify):