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Customer Service Survey
Customer Experience
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Dear Customer,
Thank you for choosing our company. We value your feedback and would appreciate if you could take a few minutes to share your customer service experience with us. Your input will help us continuously improve our services.
1.
Question 1.
How satisfied were you with the overall customer service you received?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
2.
Question 2.
How would you rate the friendliness and helpfulness of our customer service representatives?
Excellent
Good
Average
Poor
Very poor
3.
Question 3.
Did our customer service representatives adequately address your needs and concerns?
Yes, completely
Yes, somewhat
No, not really
No, not at all
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