Re:Store Customer Survey

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1. Do you currently shop with us?

Yes - In store
Yes - online
No

2. If you answered 'No' to the question above, could you tell us why?

Haven't got started yet
Moved away
Live too far away
Shop in a different Zero Waste shop (in store or online)
Use grocery app e.g. Weezy, Gorillas
Not enough products

Not the right products for me
Price not right for me
Opening hours don't work for me
Not in your delivery radius
Didn't know you did home delivery
Other (please specify):

3. What would make you visit us in store more?

More products
Quicker process
Different layout
Other (please specify):

4. What would make you shop online with us more?

More delivery days
Timed delivery slots
Bigger product range
Different packaging
Other (please specify):

5. What products would you love us to add?

6. Any local collaborations you'd love to see us do?

7. Do you still need us to stay open until 7pm on Thursdays?

Yes
No

8. Do you still want to be able to buy vegan cheese & tofu from us?

Yes
No

9. If you used to buy vegan cheese & tofu from us, but don't anymore - where do you buy it from now?

Direct from supplier
Another zero waste shop
Supermarket
Other grocery store
Other (please specify):

10. Would you like us to sell concentrated cleaning products (i.e 'just add water' tablets or sachets)?

Yes
No

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