We are inviting you to tell us about pharmacy services in your area.
The services we are looking at include local services that you receive from pharmacies (or chemists). To do a good job, we need to regularly review what services we have, what our local people need, and how things might change in the future. This process is called a ‘pharmaceutical needs assessment’ or PNA and we are preparing our second one for the area covered by Betsi Cadwaladr University Health Board with the help of a company called Primary Care Commissioning Community Interest Company (PCC) who specialise in this kind of work. The feedback you provide will be shared with PCC but will only be used for the purpose of this survey and developing the PNA. Any personal data you provide will be held in accordance with our privacy policy.
Many people call them chemists but in this questionnaire we use the word pharmacy. By a pharmacy, we mean a place you would use to get a prescription dispensed, buy medicines which you can only buy from a pharmacy, or to talk to a pharmacist for advice about an illness that you may have or medicines that you take. We don’t mean the pharmacy at a hospital or the part of a pharmacy where you buy beauty products or any shops where you can buy medicines.
Some people are given their medicines by their doctor’s surgery instead of being given a prescription to take to a pharmacy, or having their prescription sent to a pharmacy, and collecting their medicines from the pharmacy. Staff at the doctor’s surgery will dispense the medicines and have them ready for collection. If your doctor’s surgery gives you your medicines, we would like your views on that service. You may use a pharmacy for other services and so you may wish to complete the questions about using a pharmacy.
Your views are important to us so please spare some time to complete this questionnaire. We anticipate it will take you around five to 15 minutes to complete, depending on how much additional information you would like to give us.
We really would like and value your input, but if you don’t want to take part, please just ignore this questionnaire; your decision will not affect the care you receive from the NHS or your pharmacy or doctor’s surgery in any way.
The questionnaire is anonymous; please do not give your name and address. Any information you do give will not be linked to you.
The results of our questionnaire will be published in the draft pharmaceutical needs assessment and a 60-day consultation on that document will take place in the summer. Please keep an eye on our website and social media pages for further details.
If you would like more information about the questionnaire or have questions on how to complete it, please email BCU.GetInvolved@wales.nhs.uk with “PNA questionnaire” in the subject header.
Os hoffech chi gwblhau'r holiadur hwn yn Gymraeg, cliciwch yma.
