Community Mental Health Transformation Evaluation - Service User

1. Introduction

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Healthwatch County Durham is evaluating the programme of Community Mental Health Transformation which has taken place across the county.  The way people can access mental health services changed as part of the NHS Long Term Plan, and we would like to find out how those changes have affected you.  This programme does not include Autism, ADHD or Dementia.

In early 2024, Healthwatch County Durham reviewed the progress made so far, thank you if you shared your experience then, now we are carrying out a more detailed evaluation and would love to hear from everyone who receives or needs support around their mental health . We will look at where improvements have been made, what difference this has made to people using services, and where there is still a need for things to improve.

If you, or someone you know is over 18 years old and receiving support or have asked for support for your mental health or wellbeing recently, we would love to hear from you.  You can help us by sparing 5-10 minutes to complete the following survey about your experience.  Please answer as many questions as you feel comfortable with, no questions are mandatory.

All information will remain anonymous and confidential.  If you would like any further information or to discuss the evaluation in more detail please contact Chloe Bradbury 0191 9169834 or email chloe@healthwatchcountydurham.co.uk