Charity Register Survey

Please take a few moments of your time to answer this survey and help us improve our service.

1. In what capacity are you using the charity search facility? (Please select one of the following)


2. What is the purpose of your visit? (Please select all that apply)


3. Which of the following elements was helpful in achieving this? (Please select all that apply)


4. Did you find what you were looking for?


5. If you answered 'No', which of the following best describes why you could not find what you were looking for?


6. If your problem related to a particular charity's entry, please provide the charity number


7. Are there any additional features you would find useful? (check all that apply)


8. How easy was it to use the site?


9. If you found it very difficult or difficult, can you please let us know the reasons for this?


10. Please select the number below that best represents your view for each statement (1 suggests you strongly disagree and 5 suggests you strongly agree) *

1 (Strongly disagree)2345 (Strongly agree)
I think that I would like to use the system frequently
I found the system unnecessarily complex
I thought the system was easy to use
I think that I would need the support of a technical person to be able to use this system
I found the various functions in this system were well integrated
I thought there was too much inconsistency in this system
I imagine that most people would learn to use this system very quickly
I found the system very cumbersome to use
I felt very confident using the system
I needed to learn a lot of things before I could get going with this system

11. Would you like to be involved in user testing our services?