2024 SUS Customer Satisfaction Survey


1. What county do you live in?


2. What service(s) have you received from Step Up Suncoast in the last 6 months?


3. How did you hear about Step Up Suncoast?


4. Did the service help you with your immediate needs? 


5. Did you receive information on other programs that might be helpful to you?.


6. If Step up Suncoast was unable to work with you to address your needs/concerns, the reasons were clearly stated?


7. How satisfied were you with the overall service you received?


8. Were you treated with courtesy and respect?


9. If you were unhappy with the service, how well was your concern handled?


10. How accessible were our services for you?


11. Please tell us what we do well and/or what we need to improve (Please explain below)


12. May we reach out to you?