NHS Professionals Onboarding Survey

NHS Professionals Onboarding Survey

1. What is your membership type?

Bank Only
Bank Exclusive
I'm not sure

2. On a scale of 1-5 how easy did you find your onboarding journey? (1 being not easy at all, 5 being extremely easy)

	1	2	3	4	5
How easy did you find the onboarding process?	How easy did you find the onboarding process? 1	How easy did you find the onboarding process? 2	How easy did you find the onboarding process? 3	How easy did you find the onboarding process? 4	How easy did you find the onboarding process? 5

3. What is the one thing we could have done to improve your onboarding experience?

4. On a scale of 1-5, how confident do you feel booking shifts using My:Bank? (1 being not confident at all, 5 being extremely confident)

	1	2	3	4	5
How confident do you feel booking shifts using My:Bank?	How confident do you feel booking shifts using My:Bank? 1	How confident do you feel booking shifts using My:Bank? 2	How confident do you feel booking shifts using My:Bank? 3	How confident do you feel booking shifts using My:Bank? 4	How confident do you feel booking shifts using My:Bank? 5

5. How would you rate the clarity of instructions in the communications you received?

	Extremely unclear	Very unclear	Relatively clear	Very clear	Extremely clear
How clear were our communications?	How clear were our communications? Extremely unclear	How clear were our communications? Very unclear	How clear were our communications? Relatively clear	How clear were our communications? Very clear	How clear were our communications? Extremely clear

6. How would you rate the frequency of the communications you received?

	Too frequent	Quite frequent	Just the right amount	Quite infrequent	Not frequent enough
How clear were our communications?	How clear were our communications? Too frequent	How clear were our communications? Quite frequent	How clear were our communications? Just the right amount	How clear were our communications? Quite infrequent	How clear were our communications? Not frequent enough

7. Based on your onboarding experience would you recommend NHSP to friends and family?

Yes
No

If no, please tell us one thing we could do to change this

8. Please use the space below to provide any further thoughts or comments about your onboarding journey

9. To improve our service, we may want to contact you to understand your experience in more detail. If you are happy to be contacted please leave your full name and contact number below.

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