Friends and Family Test

Herefordshire and Worcestershire Health and Care Trust would welcome your feedback about the services that we provide.  Therefore please could we ask that you complete this short survey?  If you have any queries please contact the Patient Experience Team -  Many thanks

1. Which service have you accessed?

We would like you to think about your most recent experience of the service you have accessed.

2. What was good about your visit?


3. What would have made your visit better?


4. Overall, how was your experience of our service?


5. Please can you tell us why you have given that answer?


6. Please can you tell us if you are happy for your comments to be made public?


7. Which of the following best describes you?


8. What age are you?


9. What is your ethnic group?


10. Which part of the County do you live in?