FSI Customer Satisfaction Survey 2020

 

1. Please rate the quality of the following products:
*

ExcellentGoodFairPoorNot Used
Concept 500/SQL/SQL Lite
Concept Evolution
Concept Reach
Concept Connect
eSQL / SSP
Cognito
TBS
Windows Mobile
FSI GO
 

2.
Please rate the quality of service you have received from the following teams:
*

ExcellentGoodFairPoorNot Used
Support
Implementation
Training
Development (Custom Builds)
Sales
 

3.
Please rate the speed of the service you have received from the following teams:
*

ExcellentGoodFairPoorNot Used
Support
Implementation
Training
Development (Custom Builds)
Sales
 

4.
If you have had to contact us with a problem, please use the scale below to score the resolution:
*

 

5.
Please rate your relationship with our company and staff:
*

 

6. How do you view us as a company on a scale of 1-4 (where 1 is positive and 4 is negative):
*

 

7. Which other products and services would you like FSI to provide?

 

8. How can we improve?

 

9. Any other comments:

 

10. This is an anonymous survey, however, if you would like FSI to respond please provide the following contact details: