Making a GP/Doctor appointment (Healthwatch Somerset)


Thank you for taking the time to complete our survey about making GP/Doctor appointments in Somerset. It should take around five minutes to complete, depending on the answers you provide.

Why are we doing this piece of work?

Challenges in making a face-to-face appointment with a GP/Doctor is one of the most common stories we heard from the people of Somerset in 2022. We are undertaking this piece of work to further understand these experiences.

By completing this survey, you are helping us understand your experiences when you make an appointment for a GP/Doctor. The information you provide will contribute towards our report which we will share with the NHS, commissioners of primary care services, and other stakeholders who are able to implement changes to services in the county.

Each survey response will be anonymous. To see our privacy statement, visit our website For all data enquiries, please contact

If you would like to take this away to complete please return to:

Healthwatch Somerset,
Unit 6a, Woodlands Business Park,
Bristol Road,

If you would prefer to complete this survey over the phone then call us free on 0800 999 1286.

Who we are

Healthwatch Somerset is the county’s health and social care champion.
We’re here to listen to your experiences of using local health and care services and to hear about the issues that really matter to you. We are entirely independent and impartial, and anything you share with us is confidential. We can also help you find reliable and trustworthy information and advice to help you to get the care and support you need.