Access to GP Primary Care in Somerset
Who are Healthwatch Somerset?

We are Healthwatch Somerset, the county's independent health and social care champion. We take your ideas and experiences of local health and social care services to the decision-making bodies, so together we can make a difference. We do this because we are passionate about having a health and social care service in Somerset which is shaped by the people who use it, one which works for everyone. 

What is this project about?

During 2018/19 Healthwatch Somerset received a lot of feedback from local people about getting access to primary care within their GP practice.

Primary care means the first place people go when they need health advice or treatment for symptoms that are new or for concerns about physical or mental health. GPs are one of the main primary care services.

We want to find out more about your experiences of accessing care through GP surgeries in Somerset. We want to identify the barriers that make it difficult for you to get the care you need and highlight the ways that GP surgeries can make it easier for you to access care.

What do I need to do?

This survey will take approximately 5 to 10 minutes to complete, depending on the answers you give. It will ask about your experiences of accessing care through your GP surgery in the last 12 months.

You can skip any questions you do not want to answer, but your responses will only be recorded once you get to the last page of the survey. 

What will happen to my data?

We will write a report highlighting common themes and recommendations for improvement. All feedback and responses will be anonymous. We will share our findings with partner organisations, health and care commissioners and service providers.

The report will be published on the Healthwatch Somerset website.

This survey will close on Friday 13th March.

You can request a hard copy by emailing or by calling 01278 264405

Please click "Next page" to start the survey. 
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