Patient/Service User Feedback
We would love to hear your feedback about Health and Social Care services in Surrey.
Healthwatch Surrey champions the voice of local people to shape, improve and get the best from NHS, health and social care services. We are independent and have statutory powers to make sure decision makers listen to the experiences of local people.
Healthwatch Surrey is seeking your experiences of sharing feedback about NHS hospitals, GPs, community services e.g. community nurses and therapies, pharmacy, dentists, opticians and Social Care. Feedback may be positive or negative, both of which are important when services are being developed or improved.
Our overall aims are:
- To seek to understand peoples awareness of how to share feedback e.g. compliments, complaints and advocacy support.
- To seek to understand barriers and enablers to people giving feedback
- To provide the services with suggestions from those accessing their services about what can be improved.
We are particularly keen to hear from people in the ethnic minority groups, but welcome all feedback from people who would like to share their experiences with us.
Responses to this survey are anonymous.
The closing date for the survey is 30 June 2025.
2 people who complete the survey before 30 June (closing date) will be selected at random to receive a £25 Love2Shop voucher. Those selected will be notified within 1 month of the close of the survey.
There are 11 questions (plus 10 optional demographic questions), and it will take about 7 minutes to complete.
Thank you in advance for your feedback it will help inform future service development.
Please consent to us storing and anonymously using your answers by ticking the box in question 1 of this survey. We store your data in accordance with current UK data protection legislation, for more information please see our Privacy statement - Healthwatch Surrey.
You can withdraw or amend your consent at any time by contacting us via:
Email: enquiries@healthwatchsurrey.co.uk
Phone: 0303 303 0023
SMS (text only) or WhatsApp: 07592 787533.