We want to hear your views on Adult Social Care in Peterborough and Cambridgeshire.
Adult Social Care services include the following areas. Many of these are provided directly by the council, but voluntary sector charities and private care organisations are often funded by the council to deliver support:
- Personal Homecare
- Care Homes and Residential Care
- Extra Care Services
- Family and Carers Support
- Disability Support
- Sight and Hearing Loss Services
- Housing and Home Safety
- Domestic Abuse Support
- Food Banks
- Financial Help
- Advocacy and Advice Services
- Community Mental Health
If you, or someone you know, receives council-funded care or support from any of these organisations, we would like to hear your views.
Section 1: What is working well?
This question requires an answer
1. Which area(s) do you live in or receive Adult Social Care services from? *
2. What adult social care services or support have you or someone you know found helpful?
3. Are there any local services or teams that you think are doing a good job?
4. Have you had any positive experiences with social care in Peterborough or Cambridgeshire? What made them positive?
5. Do you feel there are any partnerships between services, the NHS, and community organisations that work particularly well?
6. What’s the biggest strength of adult social care in your area right now?
Section 2: What is not working well?
7. What challenges have you faced when accessing social care services?
8. Are there services you feel are missing, difficult to access, or not meeting your needs?
9. Have you experienced long waiting times, poor communication, or a lack of follow-up support?
10. Do you feel there are enough choices and information available about the help you can get?
11. Are there particular groups of people (e.g., older adults, carers, people with disabilities, people from ethnic minority backgrounds) who you think aren’t getting the support they need?
Section 3: What could improve things?
If you could change one thing about adult social care in Cambridgeshire or Peterborough, what would it be?
Are there services, activities, or support you’d like to see introduced or expanded?
Do you think technology, community networks, or new partnerships could help improve care and support?
How can councils, the NHS, and voluntary organisations work better together to support adults and carers?
Are there good examples from other areas (in the UK or elsewhere) that you’d like to see adopted here?
Section 4: What risks or pressures exist?
12. What are the biggest worries you have about adult social care in the future?
13. Do you feel budget cuts, staff shortages, or rising demand are affecting the quality of care?
14. Are there any local issues (e.g., cost of living, housing, GP access, transport) that make it harder for people to get the support they need?
15. How do you think the population changes in Peterborough and Cambridgeshire (e.g., growing numbers of older people) will impact services?
16. What could get in the way of improving adult social care in the coming years?
17. Do you feel listened to when you share your views with adult social care services?
18. How do you think services could work better for people from different backgrounds and communities?
19. What role do you think voluntary organisations and community groups should play in supporting adult social care?
20. If you had to prioritise funding, which services or areas would you focus on first?
About You
This section helps us understand who is sharing their views. Your answers are confidential.
The answer is in an invalid format.
23. Are you sharing your views as:
25. How would you describe your gender?
27. Please tell us the first half of your postcode. (E.g. PE1)
Data Protection and Privacy
This survey is being conducted by Healthwatch Cambridgeshire and Peterborough.
Your answers will be kept confidential and stored securely.
We may share what people tell us with Cambridgeshire County Council and Peterborough City Council, but your name or any identifying details will not be included.
Any quotes used in reports will be anonymised.
Demographic information is collected only to ensure we hear from a wide range of people.
Only Healthwatch staff will have access to your full responses.
For more information about how we use and protect your data, please see our privacy statement on our website.
By completing this survey, you consent to Healthwatch using your feedback in this way.