Library independence courses and community centre survey Q2 2025-26

1. Introduction

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Library independence courses and community/social/day centres

 

We would love to hear your feedback about library independence courses and community/social/day centres. 

 

Healthwatch Surrey champions the voice of local people to shape, improve and get the best from NHS, health and social care services. We are independent and have statutory powers to make sure decision makers listen to the experiences of local people.

 

Healthwatch Surrey is seeking your experiences of library independence courses and community centres.

 

Responses to this survey are anonymous. The closing date for the survey is 30th September. 

 

*5 people who complete the survey before 30th September will be selected at random to receive a £10 Love 2 Shop voucher. Those selected will be notified within 1 month of the close of the survey.

 

There are 21 questions (plus 12 optional demographic questions), and it will take about 10 minutes to complete. 

 

Thank you in advance for your feedback it will help inform future service development.

 

Please consent to us storing and anonymously using your answers by ticking the box in question 1 of this survey. We store your data in accordance with current UK data protection legislation, for more information please see our Privacy statement - Healthwatch Surrey.

 

You can withdraw or amend your consent at any time by contacting us via:

Email: enquiries@healthwatchsurrey.co.uk 

Phone: 0303 303 0023 

SMS (text only) or WhatsApp: 07592 787533.

 

1. Please consent to us storing and anonymously using your answers by ticking the box below *

 

2. Do you ever go to your local library?

 

3. Many local libraries are running an independence course. Click here to find out more: https://www.surreycc.gov.uk/libraries/health-and-wellbeing/independent-skills-in-surrey-libraries

This is an 8 week course program of classes taking place at local libraries. The goal is to enable participants to live with as much choice and control for as long as possible.

After an initial conversation with participants to establish any specific needs, there will be 6 sessions covering a range of topics and where to get further support. Each session will be in-person and around 2 hours long, with a break in the middle.

The topics covered will include: 

Avoiding scams and financial planning

Mental wellbeing

Digital skills

Physical wellbeing

Using your existing skills

Staying independent

The final session is built specifically for the individuals on each course. It will cover places to find ongoing support within the community. The course is free. 

Have you heard of the library independence courses?

 

4. Have you already attended this course?

 

5.  How interested would you be in attending this course? 

 

6. If you are interested, what is most interesting about the course? 

 

7. If you are not interested, why, what is putting you off?

 

8. We are also asking questions about community/social centres. 

Here’s are some links to more information about community centres in Surrey for each district and borough

 https://elmbridge.gov.uk/community-support/centres-community/centres-community-directory

https://www.spelthorne.gov.uk/communitycentres

https://www.daybreak-staines.co.uk/

https://www.runnymede.gov.uk/social-centres-1

https://www.reigate-banstead.gov.uk/info/20185/community_centres

http://farncombedaycentre.org.uk/

https://www.lingfieldcentre.org/

https://molevalleylife.co.uk/fairfield-centre/

https://haslewey.org/

https://thewestway.org/

https://www.surreyheath.gov.uk/community/care-and-support/windle-valley-centre

https://www.brightwellsgostrey.org/

Have you heard of community/social centres?

 

9. Have you visited your local community/social centre?

 

10. If yes, why did you visit? 

 

11. Do you still attend? 

 

12.  

If yes, what is good about it? 

 

13. If you don’t still attend, why not? 

 

14. If you haven’t visited, why not? 

 

15. Is there anything putting you off about attending or anything that makes it difficult for you to attend? 

 

16. Do you attend any social groups?

 

17. If yes, which social groups do you attend?

 

18. How do you get there? 

 

19. Why do you attend this group?

 

20. If you don’t attend any groups, would you like to? 

 

21. If yes, why would you like to attend a social group? 

 

22. If no, what is the main reason for not wanting to attend any social groups?