This survey is about adjustments (changes) your GP practice makes so you can use their services. In this survey, adjustments include reasonable adjustments described in the Equality Act 2010 as a change that a service provider must make to remove or reduce barriers faced by a disabled person. It also means language translation which is a right when using health services for people who use English as a second or additional language.
Healthwatch Surrey champions the voice of local people to shape, improve and get the best from NHS, health and social care services. We are independent and have statutory powers to make sure decision makers listen to the experiences of local people.
Healthwatch Surrey is seeking your experiences of adjustments, whether you have asked for them to be put in place to help you use services at your GP practice and how well your GP practice is meeting your needs.
Responses to this survey are anonymous. The closing date for the survey is 31 December.
5 people who complete the survey before (31 December) will be selected at random to receive a £10 "One 4 All" gift card. Those selected will be notified within 1 month of the close of the survey.
There are 14 questions (plus 12 optional demographic questions), and it will take about 15 minutes to complete.
Thank you in advance for your feedback it will help inform future service development.
Please consent to us storing and anonymously using your answers by ticking the box in question 1 of this survey. We store your data in accordance with current UK data protection legislation, for more information please see our Privacy statement - Healthwatch Surrey.
You can withdraw or amend your consent at any time by contacting us via:
Email: enquiries@healthwatchsurrey.co.uk
Phone: 0303 303 0023
SMS (text only) or WhatsApp: 07592 787533.