Thank you for taking the time to participate in our Help Desk Satisfaction Survey. Your feedback is important to us as we strive to improve our services and support. Please answer the following questions honestly and to the best of your ability.
1. On a scale of 1 to 5, where 1 is “not at all satisfied” and 5 is “extremely satisfied,” how satisfied were you with the support you received from our Help Desk?
2. Did the Help Desk representative resolve your issue to your satisfaction?