Resilience Survey - by Healthwatch West Sussex and Voluntary Action Arun and Chichester

1. Introduction

Through collaborative working Voluntary Action Arun and Chichester, Sussex Community Foundation and Healthwatch West Sussex want to capture the experience of the voluntary sector response and future planning to the COVID 19 crisis within the Arun and Chichester area. The COVID 19 crisis has highlighted the importance of the voluntary and community sector and the vital role of volunteering and community support during this crisis.

We want to hear about your experiences of COVID 19, to help us to better understand the challenges for your organisation and the wider voluntary and community sector. We will use this information to advocate for your interests and, wherever possible, to adapt our services to meet your needs.

We will also use the information in our joint reports which will be widely distributed to our members and partners.  We will anonymise all data. This information will be stored on Healthwatch, Sussex Community Foundation and VAAC computers and will be password protected.

Please take some time to complete this survey and share your experience and thoughts. It should only take you about 10 minutes.
If you would prefer to have a phone interview, please also contact Cheryl Berry.
Thank you for your support with this request.

1. Your details


2. Organisation Structure (tick all that apply)


3. Annual Turnover


4. How many full time equivalent (fte) staff do you have?


5. How many staff have you furloughed?


6. How will your revenue be affected once the 80% payment ceases?


7. What have been the practical challenges, as an organisation, you have had to deal with due to COVID 19?


8. How has this impacted on staff, volunteers and service users?


9. How many volunteers did you have in January 2020?


10. How many of these volunteers are currently volunteering?


11. How has the demand for your service changed?


12. Have you had to close/put on hold all or part of your service?


13. If you are maintaining a service how has it changed?


14. What are the top 3 areas of service delivery that are most at risk?


15. If the current situation continues how many months do you expect you can continue to be financially sustainable?


16. What are the top 3 income streams (trusts, trading, donations, community fundraising...) most at risk?


17. What are the possible risks to your income in the medium term?


18. Have you applied for the various COVID 19 support grants?


19. What are the key areas of support that you think is needed?
a) as an organisation
b) for the overall voluntary sector


20. Have you begun forward planning for the organisation once the lock down eases?


21. Other information specific to your organisation.

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