Skip to main content
Customer Support Survey
Page 1
There was an error on your page. Please correct any required fields and submit again.
Go to the first error
Thank you for taking the time to participate in our customer support interaction survey. Your feedback is important to us, as it helps us to improve the support experience for all of our customers.
1.
Question 1.
On a scale of 1 to 5, where
1 is extremely dissatisfied
and
5 is extremely satisfied
, how would you rate your overall experience with our support team?
1
2
3
4
5
2.
Question 2.
On a scale of 1 to 5, where
1 is not at all effective
and
5 is extremely effective
, how would you rate the effectiveness of our support team in resolving your issue?
1
2
3
4
5
3.
Question 3.
Was your issue completely resolved?
Yes
No
4.
Question 4.
How much time did it take us to address your questions and concerns?
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
5.
Question 5.
Overall, how satisfied were you with the experience with our customer support?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
6.
Question 6.
Do you have any additional comments about the effectiveness of our support team in resolving your issue?