MIU NHS 111 First Feedback Survey


1. Age:


2. Ethnicity:

  • White
  • Asian or Asian British
  • Mixed
  • Black or Black British
  • Other Ethnic Group

3. Do you consider yourself to have a disability?


4. Are you completing this feedback as a;


5. What has been your experience of accessing MIU via NHS 111 first?


6. Did you participate in a video consultation before, or instead of visiting the Minor Injuries Unit?


7. What impact has this change had on you and the care you have accessed and/or received?


8. Do you think there are benefits to this change?


9. This change has been put in place to keep staff and patients safe during Covid. Do you think we could have managed this service in a different or better way? Please provide further detail


10. Would you like to see us keep this change?


11. Is there anything else you wish to tell us?


12. How do you rate your experience of accessing MIU via NHS111?
On a scale of 1-5 with 1 being poor and 5 excellent