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Preston, Chorley and South Ribble Maternity & Neonatal Voices Partnership Survey

1. Preston, Chorley and South Ribble Maternity and Neonatal Voices Partnership Survey

Maternity and Neonatal Voices Partnerships (MNVPs) represent the voices of women, birthing people and their families in the development of maternity and neonatal services in Preston, Chorley and South Ribble.

Preston, Chorley and South Ribble Maternity and Neonatal Voices Partnership is an independent NHS forum made up of volunteers, parents, midwives, health care providers and representatives from local charities and community groups, all working together to improve maternity and neonatal care.

Together we work collaboratively with Lancashire Teaching Hospitals Trust (LTHTR), to ensure the voice of local families is always at the heart of maternity and neonatal services.

Share your feedback

We want to know what was good about your care, what was not so good, and what you feel could be improved. Sharing your experience helps us to improve maternity and neonatal services in the future. Your story matters!

                                                                        ********

The survey asks respondents to provide their full postcode and demographic profiling data (age, gender, ethnicity etc.). This information is used to check if the responses are representative of the demographics of the whole local population.

The postcode is used to profile by UK Index of Multiple Deprivation (IMD) and the NHS index postcode directory which classifies postcodes by local authority, ward and health service commissioning area. All of the data will be available to LTHTR, and Lancashire & South Cumbria ICB will receive some of the responses. You do not have to provide this information to take part in the survey.

 

Any reports published using what we have learned from the questionnaire will not contain any personal identifiable information and only show feedback in anonymous format. These anonymised results may be shared publicly, for example on NHS public-facing websites or printed and distributed.

 

Your involvement is voluntary. You are free to stop completing the questionnaire at any time which if you are completing this online you can do by closing this webpage. Only submitted responses will be included in the analysis. You can also refuse to answer questions in this survey, should you wish.

All information collected through this survey will be held for five years from the date of survey closure, in line with the Records Management Code of Practice for Health and Social Care 2016, which all NHS organisations work under.

If you have any queries about your involvement with this questionnaire, please email: pcsr.mnvp@healthwatchlancashire.co.uk 

 

By filling out this form you agree with the Data Protection statement. 

Question 1.

1.When was your baby born, or when is the expected due date? 

 If you have had more than one baby, please complete this survey for each child you have had or are due to have.  
Question 2.

2. What is your relationship to the baby/babies? Please state below. 
This is required
Question 3.

3. What is your full postcode?
Question 4.

4.  Please choose one option that best describes your ethnic group or background? 
This is required
Question 5.

5. Which service(s) would you like to comment on?

(please select as many as you wish)
This is required
Question 6.

6. Thinking about Lancashire Teaching Hospitals, please read the following statements and rate your level of agreement
1. I/We were The service was easily accessed. 
1. I/We were The service was easily accessed.  (Strongly Agree) to (Strongly Disagree)
2. I/We were seen quickly, or within the time.
2. I/We were seen quickly, or within the time. (Strongly Agree) to (Strongly Disagree)
3. All Areas were clean, tidy, and uncluttered.
3. All Areas were clean, tidy, and uncluttered. (Strongly Agree) to (Strongly Disagree)
4. I/We were given choices about the services.
4. I/We were given choices about the services. (Strongly Agree) to (Strongly Disagree)
5. I/We felt informed of all the benefits and risks1
5. I/We felt informed of all the benefits and risks1 (Strongly Agree) to (Strongly Disagree)
6. My/Our decisions were supported by all staff. 
6. My/Our decisions were supported by all staff.  (Strongly Agree) to (Strongly Disagree)
7. I/We were kept updated with what was happening at all times.
7. I/We were kept updated with what was happening at all times. (Strongly Agree) to (Strongly Disagree)
8. Consent was obtained at every appropriate stage.
8. Consent was obtained at every appropriate stage. (Strongly Agree) to (Strongly Disagree)
9. The care I/We received was personalised to us 
9. The care I/We received was personalised to us  (Strongly Agree) to (Strongly Disagree)
10. I/We felt listened to
10. I/We felt listened to (Strongly Agree) to (Strongly Disagree)
11. Staff were kind, caring and compassionate.
11. Staff were kind, caring and compassionate. (Strongly Agree) to (Strongly Disagree)
12. I/We felt safe
12. I/We felt safe (Strongly Agree) to (Strongly Disagree)
13. Dad/partner/birth supporter felt included.
13. Dad/partner/birth supporter felt included. (Strongly Agree) to (Strongly Disagree)
14. The food and drink provisions were good. 
14. The food and drink provisions were good.  (Strongly Agree) to (Strongly Disagree)
Question 7.

7. Were you given information on different options for feeding your baby (breastmilk, formula, combination) and supported to make an informed choice?
This is required
Question 8.

8. Were all the options for place of birth discussed with you, so that you could make an informed choice? (Birth Centre (midwife-led), Delivery Unit (obstetric-led), Homebirth)
This is required
Question 9.

9. Where did you originally plan to have your baby?
This is required
Question 10.

10. Where did you actually birth your baby?
This is required
Question 11.

11. Was your actual place of birth the same as your planned place of birth?
This is required
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