Changes to Prescription Ordering in Shropshire, Telford and Wrekin

NHS Shropshire, Telford and Wrekin (NHS STW) is phasing out the Prescription Ordering Direct (POD) service – a phone and email system for repeat prescriptions.

This is due to capacity issues, rising costs, and duplication with other services like GP practices and the NHS App. You can read more about the work on our website here.

This survey will help us understand how this change may affect you and how we can support you in managing your repeat prescriptions. It should take no more than 5 minutes to complete and will close on Sunday 9th November.